General Support the implementation and optimisation of the E-Rostering system (Optima) and associated applications across the Trust. Assist in project planning, ensuring deliverables align with Trust objectives, and providing regular updates to senior management. Contribute to data collection, analysis, and reporting to support workforce planning and Trust decision-making. Assisting and reviewing rostering policy for Non-medics, ensuring all rostering data adheres to Trust policies and best practices for data protection and accuracy. Engage with stakeholders to identify improvements and foster effective collaboration in rostering practices. Assist the manager in contributing to effective team working within the Rostering and Workforce Team by supporting the transfer of skills and knowledge to appropriate staff. Ensure all working procedures are documented, reviewed, and maintained to facilitate seamless task coverage in the absence of both the manager and other key team members. Undertake any assigned tasks relevant to the Workforce service as required Assisting in aligning processes and reviewing SOPs within both sites System Maintenance, Training, and Support Supporting the implementation, maintenance, and development of the system to optimize utilization and ensure cost efficiency under the manager's guidance. Assist with the day-to-day administration of the Optima rostering system, ensuring smooth operation and resolving issues. Provide first-line support to users, managing access permissions, resolving system-related queries, and escalating more complex issues when needed. Assist in monitoring and coordinating the interface requirements between ESR and Optima, ensuring alignment with weekly and monthly payroll deadlines. Assist in training staff on rostering tools and best practices, creating resources and delivering updates to key stakeholders. Evaluate new system updates and releases, communicating changes and assisting with the integration of new functionalities. Reporting, Audit, and Compliance Generate reports to monitor rostering efficiency, staff compliance, and Key Performance Indicators (KPIs). Assist in audits of rostering practices to ensure alignment with internal and external regulations. Maintain accurate records of system access, training sessions, and rostering activity, preparing reports for internal and external review. Carry out designated tasks related to compliance and audit preparation as required Management and Leadership Assist in providing leadership to the E-Rostering Advisors, offering guidance and oversight on day-to-day tasks and priorities. Support the E-Rostering Manager in the management of the team, including performance monitoring and workload allocation. Support reconfigurations by establishing new rosters and modifying existing ones as needed, working closely with managers to agree on changes such as splitting or merging rosters as required Assist with the integration and training efforts for the Trusts temporary staffing service to enhance controls over bank and agency staff. Act as a point of contact for roster users and team members for any escalations or system challenges. Assist the manager in prioritizing, coordinating, and supervising the E-Rostering Team's tasks, ensuring efficient resource use and continuity of service in the manager's absence. Additional Responsibilities The post holder is expected to assist with any other band appropriate tasks as required by the Manager