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* Salary: £22,000 per annum, plus excellent benefits
* Hours: Monday to Friday, 09:00 am to 17:00 pm with 1 hour for lunch
About the role
Churchill Estates Management is offering an exciting opportunity for someone who loves working with people, with a background in administration and customer service, to join our retirement development as a Lodge Manager. This versatile role allows you to make a positive difference daily in the lives of our Home Owners. As a ‘friendly neighbour’, you’ll organize activities, coordinate the development, manage contractors, perform health and safety checks, and more!
Reporting to the Area Manager, you’ll oversee property maintenance and deliver first-class service to Owners. You’ll be the trusted, ‘go-to’ person on-site, liaising with customers, contractors, suppliers, and Churchill colleagues.
About you
Your passion for excellent customer service is essential. You should have an outgoing, friendly personality, a love of people, and the ability to act with sensitivity and diplomacy. You need to be efficient, assertive, and able to manage safety and security, displaying good judgment and composure under pressure. While engaging frequently with residents, you should also be comfortable working independently and using your initiative.
You should be proficient in administration and computer skills, with experience in Microsoft Office applications, including Outlook, to support event organization and site maintenance.
This role is suited to individuals with experience in retirement living, social housing, hospitality, uniformed services, charity, or health & social care sectors. A successful Lodge Manager is someone who enjoys front-of-house work and is committed to providing outstanding customer service along with excellent administrative skills.
About us
We are Churchill Estates Management, a progressive managing agent overseeing privately owned leasehold Retirement Living accommodations.
We manage over 200 developments nationally, overseeing more than 8,000 apartments and serving over 10,000 retired people with property services and customer care.
We are growing rapidly with ambitious plans for the future. Join our professional, award-winning, customer-focused team.
Our company values: TORCH — Trust, Openness, Respect, Communication, Honesty.
How you’ll be rewarded
* Annual holiday entitlement of 24 days + Bank Holidays
* A day off on your birthday
* Life Assurance
* Eye Care reimbursement
* Professional development and qualifications
* Thorough induction and ongoing training
* Rewarding work
We seek the best people to join us and embody our values. If you want to be part of our success, apply today.
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Created on 26/04/2025 by TN, United Kingdom
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