Job Summary
We are seeking a Senior Administrator to join our team. The ideal candidate will be responsible for overseeing the administrative operations within the organisation, ensuring efficiency and effectiveness in all administrative tasks.
Position: Senior Administrator (including Coordinator responsibilities) for Eastleigh Branch
Responsible to: Registered Manager and Operations Director
Purpose of Position:
* To provide administrative support for the office team.
* To be a positive and friendly image to our staff and other professionals who may contact us either in person or via the telephone.
Principal Responsibilities: Administration
* Ensuring that all employee files are compliant at all times, including the use of Live Monthly reports and in line with relevant legislation.
* Ensuring that new starters have relevant information and paperwork prior to commencing employment.
* Ensuring that training is booked for new and current employees in line with company policies and relevant legislation in partnership with the compliance team.
* Ensuring that employees are booked in for regular Supervision meetings in partnership with relevant Fieldcare Supervisor, ensuring that CH and company calendar is updated accordingly, and that appropriate paperwork is provided to the Fieldcare Supervisor.
* Management of office administration and clerical processes and procedures including archiving and disposing of confidential waste.
* Answering and processing telephone queries/requests. Diverting callers as appropriate, and/or taking and passing on messages.
* Filing all staff and service information in electronic record and/or paper records.
* Maintaining staff and client electronic records. Accessing information when required.
* Able to take minutes at meetings.
Additional Responsibilities: Coordinator team support
* To undertake training on IT systems as deemed necessary for the role and to be able to assist with Coordinating.
* Booking new staff onto shadow shifts in liaison with the Care Coordinator.
Miscellaneous Responsibilities:
* Any other duties as requested by the Directors or Office Managers.
Person Specification
* Essential to have experience in an administrator role or similar.
* Desirable to have some knowledge of the Care and Support industry.
* Must have excellent computer skills.
* Attention to detail.
* Self-Motivated.
* Organised.
* Flexible.
* Good Team Worker.
* Able to work under own initiative and prioritise workload.
* Good Communicator.
* Have an understanding of a needs-led outcomes-based service.
* Committed to quality care and services provision.
Confidentiality
You are required to preserve the confidentiality of the affairs of the staff, service users and of all matters connected with Alina Homecare; any breach of such confidence would be regarded as grounds for disciplinary action.
This job description may be reviewed and altered at intervals following consultation with the post holder.
Job Types: Full-time, Permanent
Pay: £25,000.00 per year
Experience:
* Administrative experience: 1 year (required)
Language:
* English (required)
Licence/Certification:
* Driving Licence (preferred)
Work Location: In person
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