Job summary Deputy Divisional Director - Urgent and Emergency Department Working Full time : 37.5 hours per week Thank you for taking the time to read this advert about our exciting opportunity within my senior operational leadership team. This role will take the lead on Emergency Medicine and Deputise for the Divisional Director If you are an experienced senior operational leader, with a drive to improve patient care then I would love to hear from you, below are the details for the role, which I would be happy to discuss further on an informal basis. Thank you for considering coming to work with us. Cathy, Chief Operating Officer An exciting opportunity has arisen to join the Countess of Chester Hospital NHS Foundation Trust as a Deputy Divisional Director. We are looking for an established operational leader to work in collaboration with internal and external system partners to deliver the Trust's operational priorities in relation to safe patient placement within Emergency Medicine. Working closely with internal Divisional colleagues and external partners, you will operationally lead the emergency department. Main duties of the job This is a key operational role within Urgent Care to lead the Trust's Emergency Medicine services. The post holder will provide visible leadership and ensure the delivery of agreed objectives and plans. The Deputy Divisional Director will work in partnership with Divisional teams to achieve all relevant local and national targets and standards working within the Trust's governance, safety, quality, performance and risk framework and the current regulatory framework. Oversight of the Trust's patient flow processes will be a key element of this post. Management of the directorate manager's will be a major part of this role. The post holder will be expected to contribute to and lead the formulation, implementation, and evaluation of a wide range of initiatives related to patient flow and effective discharge. They will ensure that polices and processes associated with patient flow meet the needs of patients/carers. The role is a key member of the Division of Urgent Care and will work closely with clinical and operational colleagues to support the delivery of operational patient flow objectives. About us The Countess of Chester Hospital NHS Foundation Trust provides services to West Cheshire and to Welsh patients covered by Betsi Cadwaladr University Health Board. The Trust works collaboratively within the wider Cheshire and Merseyside Health and Care Partnership. Its services are provided from three locations: The Countess of Chester Hospital: providing 438 general and acute beds Ellesmere Port Hospital: providing 56 beds as a rehabilitation, intermediate and outpatient facility Tarporley War Memorial Hospital: a base for community services which serve the local rural population. The Trust employs over 6258 staff (headcount) which includes temporary bank staff and provides acute emergency and elective services, primary care direct access services and obstetric services to a population of approximately 407,000. This includes 357,000 residents in Chester and West Cheshire which includes Ellesmere Port and Neston as well as the Deeside area of Flintshire which has a population of approximately 50,000. The Trust is a busy district general hospital and in 2022/2023, there were more than 503,342 patient attendances (inpatient, outpatient and diagnostic) ranging from a simple outpatient appointment to major cancer surgery. This is an increase of nearly 10,000 compared to the previous year when there were 494,387 patient attendances. Date posted 09 April 2025 Pay scheme Agenda for change Band Band 8c Salary £74,290 to £85,601 a year pa Contract Permanent Working pattern Full-time Reference number 210-2025-301-A Job locations Countess of Chester Hospital Liverpool Road Chester CH2 1UL Job description Job responsibilities See Job Description for further details. Recruitment selection processes are based on competence (see Person specification) and values. Please note applicants will be required to pay for their DBS check. Costswill be deducted from their salary over the first three months of employment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16per year applies. New entrants to the NHS will commence on the minimum of the scale stated above. Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date. Good luck with your application. Job description Job responsibilities See Job Description for further details. Recruitment selection processes are based on competence (see Person specification) and values. Please note applicants will be required to pay for their DBS check. Costswill be deducted from their salary over the first three months of employment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16per year applies. New entrants to the NHS will commence on the minimum of the scale stated above. Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date. Good luck with your application. Person Specification Qualification Essential Postgraduate (Masters) Qualification or equivalent experience Evidence of continuing professional development. Desirable Member of a clinical and/or management professional body Knowledge and Experience Essential Extensive and successful previous management and operational experience. Detailed understanding and experience of the operation of an acute provider organisation Evidence of prior achievement in devising effective strategies to manage patient flow Evidence of operational and budget management. Evidence of working and managing a range of disciplines. Evidence of implementing changes in improving patient care Demonstrate established negotiation skills in the management of conflict across a range of situations, including the resolution of complaints which may involve diffusion of hostility and aggression. Innovative and responsive to change with an ability to facilitate change and set direction Capacity to build and develop teams, and maintain constructive working relationships at all levels and disciplines Proven track record of collaborative working with senior professionals and senior managers Desirable Extensive senior management experience within the NHS In-depth knowledge of tele-tracking system, benefits realisation and analytical reporting capability Extensive experience in translating capacity and flow data into operational models for planning and delivery Proven successful track record in supporting and sustaining transformational change within an acute provider organisation; translating business strategy into operational delivery; managing operating budgets and delivering financial surplus. Leading and performance- managing teams and individuals Skills and Abilities Essential Positive and optimistic, displaying confidence and exhibiting a presence and vision Well organised and creative Ability to achieve demanding tasks and objectives against deadlines. Integrity and a reputation for honesty and trustworthiness Exemplary personal standard of conduct and behaviour and ability to act as a role model encouraging others to value and respect staff and stakeholders Tenacity: demonstrates high levels of self-belief, drive, enthusiasm and stamina to achieve goals and see things through. Ability to motivate, inspire and provide innovative solutions Excellent judgement Ability to achieve consistently good results in an inclusive and collaborative manner. Ability to work effectively in a complex and changing environment Ability to work under pressure to demanding timetables Understands the need to deliver short-term priorities and achieve long-term goals (sense of balance) High degree of political awareness. Displays innovative and lateral thinking Prepared to work totally flexibly. Use of keyboard Person Specification Qualification Essential Postgraduate (Masters) Qualification or equivalent experience Evidence of continuing professional development. Desirable Member of a clinical and/or management professional body Knowledge and Experience Essential Extensive and successful previous management and operational experience. Detailed understanding and experience of the operation of an acute provider organisation Evidence of prior achievement in devising effective strategies to manage patient flow Evidence of operational and budget management. Evidence of working and managing a range of disciplines. Evidence of implementing changes in improving patient care Demonstrate established negotiation skills in the management of conflict across a range of situations, including the resolution of complaints which may involve diffusion of hostility and aggression. Innovative and responsive to change with an ability to facilitate change and set direction Capacity to build and develop teams, and maintain constructive working relationships at all levels and disciplines Proven track record of collaborative working with senior professionals and senior managers Desirable Extensive senior management experience within the NHS In-depth knowledge of tele-tracking system, benefits realisation and analytical reporting capability Extensive experience in translating capacity and flow data into operational models for planning and delivery Proven successful track record in supporting and sustaining transformational change within an acute provider organisation; translating business strategy into operational delivery; managing operating budgets and delivering financial surplus. Leading and performance- managing teams and individuals Skills and Abilities Essential Positive and optimistic, displaying confidence and exhibiting a presence and vision Well organised and creative Ability to achieve demanding tasks and objectives against deadlines. Integrity and a reputation for honesty and trustworthiness Exemplary personal standard of conduct and behaviour and ability to act as a role model encouraging others to value and respect staff and stakeholders Tenacity: demonstrates high levels of self-belief, drive, enthusiasm and stamina to achieve goals and see things through. Ability to motivate, inspire and provide innovative solutions Excellent judgement Ability to achieve consistently good results in an inclusive and collaborative manner. Ability to work effectively in a complex and changing environment Ability to work under pressure to demanding timetables Understands the need to deliver short-term priorities and achieve long-term goals (sense of balance) High degree of political awareness. Displays innovative and lateral thinking Prepared to work totally flexibly. Use of keyboard Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Countess of Chester Hospital NHS Foundation Trust Address Countess of Chester Hospital Liverpool Road Chester CH2 1UL Employer's website https://www.coch.nhs.uk/working-with-us.aspx (Opens in a new tab)