Are you an experienced Payroll Administrator eager to elevate your career? Do you excel at managing a diverse range of payroll clients and love sharing your expertise with a dynamic team? If so, we have an exciting opportunity for you!,
* Act as the main point of contact for a defined portfolio of clients and manage that portfolio effectively
* Process a wide variety of payrolls for clients
* Set up of new client payrolls ensuring all data is clean
* Liaise with new clients to ensure they are happy with the service
* Undertake customer surveys and take appropriate action to make any relevant improvements to the service
* Supervise Payroll Administrators and train/develop team members
* Keep up to date with new legislation
* Deal directly with relevant client queries in an efficient and timely manner
* Liaise with HMRC around employee payments
* Ensure day to day processing is completed on time
* Be aware of the Business Plan and identify new business opportunities
* Assist with preparation of pitches for new business and involvement in relevant networking and business development activities
* Ensure all policies and procedures are updated regularly and are adhered to
We're seeking a passionate and experienced Payroll Assistant Manager to join our vibrant Poole office. In this role, you'll be at the core of our payroll operations, ensuring seamless service delivery and making a significant impact on our clients' success.