Night Concierge
Ongoing temporary
Kirklees
Sellick Partnership is currently assisting in the recruitment of a Night Concierge for a local housing association based in Kirklees.
The Night Concierge will provide empowering and sensitive support for service users and maintain a safe environment for them to live in.
Duties of the Night Concierge:
* Provide accurate and timely records of service user contact, support plans, and service monitoring information ensuring contractual compliance and achieving consistently high performance.
* Report to the Housing Support Coordinators and Housing Support Coaches during a shift handover on service user information and any incidents taking place during the shift, including incidents requiring warnings, tenancy breaches, and safeguarding concerns.
* Assist the Housing Support Coordinators in the delivery of agreed support packages for service users.
* Carry out prompt cleaning and clearing of vacant rooms to ensure they are ready to let, keeping void loss to a minimum, and maintain a clean and tidy project by completing routine cleaning and maintenance duties.
* Provide an out-of-hours service to customers, project staff, and all Connect Housing staff, including triage, staff safety, and business continuity. Be the first point of call for People Safe if staff do not log out or activate the alarm, which involves contacting staff, line managers, NOK, and the Police if required.
* Log and report all repairs, including emergency repairs, in line with procedures.
* Manage anti-social behaviour at the project and liaise with appropriate services.
Requirements of the Night Concierge:
* Enhanced DBS completed within the last 12 months.
* Flexible approach to working patterns.
If you are interested in the above and would like to hear more, please contact Nyari Breslin at Sellick Partnership Derby.
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