Job Summary
The Food & Beverage Director is responsible for assuring attentive, friendly, courteous, and efficient service in all F&B Outlets (Restaurant, Room Service, Lounge, Market, and Banquets) while maintaining adherence to budgeted payroll and overhead costs. He/she is also responsible for continually working towards improving Restaurant, Room Service, Lounge, Market, and Banquet sales revenues to meet or exceed budget. The Director of Food and Beverage is responsible for directing and organizing the activities of the Food and Beverage Department to ensure a consistently high-quality food product while at the same time developing his/her team and driving a positive work environment. In addition, this position is charged with consistently improving guest and employee satisfaction. The incumbent in this role may function in the role of a Chef as required.
Responsibilities
Qualifications:
* At least 5 years of progressive experience in a hotel or a related field, a 2-year college degree and 3 or more years of related experience, or a 4-year college degree and at least 1 to 2 years of related experience, or a Culinary Degree with 1 to 2 years of progressive experience in a hotel or related field.
* Holds and maintains applicable certification requirements for position to include: Food Handlers, Alcohol Awareness, CPR, and First Aid.
* Must be proficient in Windows operating systems, Company approved spreadsheets, and word processing.
* Extensive experience in restaurant, bar, banquet, catering, in-room dining, and kitchen management required.
* Must be able to convey information and ideas clearly.
* Must be able to evaluate and select among alternative courses of action quickly and accurately.
* Must work well in stressful, high-pressure situations maintaining composure and objectivity under pressure.
* Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary.
* Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust, or modify to meet the constraints of the particular need.
* Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests.
* Must be able to work with and understand financial information and data and basic arithmetic functions. Have the ability to analyze forecast data and make judgments to ensure proper payroll and production control.
* Familiar with the general organization of a Hotel and know the function of each department.
* Communicates in a timely and efficient manner, possesses strong communication skills, excellent speaking, reading, and writing skills, computer skills, and basic technological acumen.
* Knowledge and experience with forecasting, budgeting, labor management, and purchasing to ensure maximum productivity.
* Must be able to complete all applicable forecasting and budgeting in a timely and efficient manner.
* Maintain a professional working relationship and promote open lines of communication with managers, employees, and other departments.
* Knowledgeable and aware of local competition and industry trends.
Responsibilities:
* Responsible for organizing, directing, supervising, and assisting in the preparation and service of all food and beverage based on standardized recipes for the Restaurant, Room Service, Market, Employee Cafeteria, and Banquets while maintaining the highest standards to produce an appealing and appetizing product.
* Responsible for ensuring the cleanliness, sanitation, and safety in the kitchens, service stations, FOH, BOH work, and storage areas while minimizing waste and maximizing cost/production ratio.
* Plans meals and service while directing and guiding the Chef with various assignments (i.e., pricing, banquets, etc.).
* This role is ultimately responsible for providing oversight of the kitchen staff, outlets, banquet food display, merchandising, and operations of the kitchen, service, beverage, and banquet departments as required.
* Demonstrated ability to handle cash, prepare and deposit cash drops, secure and balance bank.
* Interact and occasionally have unsupervised contact with guests and/or colleagues.
* Drive safely on behalf of the company for business reasons.
* Maintain a high level of trust and responsibility.
* Represent the company with a certain level of reputation and good character as well as exercise sound judgment.
Property Details
The Hilton Phoenix Tapatio Cliffs Resort offers an exceptional environment for professionals looking to grow their careers in the hospitality industry. Nestled in the stunning Phoenix Mountain Preserve, the resort provides a breathtaking workplace setting combined with a culture of excellence, innovation, and inclusivity. As part of the globally recognized Hilton brand, team members benefit from comprehensive training programs, career advancement opportunities, and access to Hilton’s industry-leading rewards and recognition initiatives, including travel discounts at properties worldwide. If you're passionate about hospitality, committed to excellence, and eager to thrive in a dynamic, resort-style setting, Hilton Phoenix Tapatio Cliffs is the place for you!
Company Overview
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts, and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
Benefits
After an initial waiting period, those hired into full-time positions are eligible for a competitive benefits package that includes the following:
* Now offering Daily Pay! Ask your Recruiter for more details.
* Medical, Dental, and Vision Coverage.
* Short-Term and Long-Term Disability Income.
* Term Life and AD&D Insurance.
* Paid Time Off.
* Employee Assistance Program.
* 401k Retirement Plan.
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