Job summary Closing Date: 20.04.25 (this may change dependent on response) Shortlisting to take place after closing date: commencing 21.04.25 Interview expected to take place in the week following shortlisting: commencing 28.04.25 We are looking for an enthusiastic and motivated individuals who enjoys the challenge of working in an environment where no two days are the same and who can provide administrative support to a busy Surgical Admissions Unit. Main duties of the job The prime responsibilities of the post holder will be to assist the nursing teams of the department with a variety of administrative and clerical duties and working alongside the multidisciplinary team. The successful applicants will work as part of a team and be responsible for the provision of a high-quality administrative service to the ward. A good standard of general education, previous clerical experience and excellent written and oral communication skills are essential. Previous hospital or experience of working within multi-disciplinary teams would be an obvious advantage. The roles can be full or part time but will involve working over a 7 day week and will include shift working, evenings and weekends on a roster basis. For further information or an informal discussion about this position please contact Ward Manager Claire Drake 01274 364413 or Matron Sue Craven 01274 382505 About us Our People Charter outlines the behaviours we can expect from one another and what you can expect from Bradford Teaching Hospitals Foundation Trust: We value people We are one team We care We're keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients. Date posted 04 April 2025 Pay scheme Agenda for change Band Band 2 Salary £24,169 a year per annum pro rata Contract Permanent Working pattern Full-time, Part-time, Job share Reference number 389-25-7097013 Job locations Ward 5, Bradford Teaching Hospitals NHS Trust Duckworth Lane Bradford BD9 6RJ Job description Job responsibilities PRIMARY DUTIES & AREAS OF RESPONSIBILITY The successful applicants will work as part of a team and be responsible for the provision of a high quality administrative service to the ward. The prime responsibility of the post holder will be to assist the nurse in charge of the ward with a variety of administrative and clerical duties to ensure the smooth running of the unit. A good standard of general education, previous clerical experience and excellent written and oral communication skills are essential. Previous hospital or experience of working within multi-disciplinary teams would be an obvious advantage. Administrative and Clerical Duties - Record admission, transfer and discharge activity data onto the Trust systems. - Handle telephone calls from relatives, hospital staff, public etc, under guidance where necessary from the Sister/Charge Nurse, and making calls where appropriate on behalf of ward staff. - Ensure that patients medical records (including x-rays) are available on the ward, obtaining these where necessary from other departments. - Transfer pathology and other reports to patients records, and general collation of records promptly and efficiently, especially on patients discharge. - Deliver patients mail. - Order stationary and complete requisition forms under instruction from Sister/Charge Nurse. - Complete electronic admission/bed system as required - Maintaining records on behalf of Sister/ Charge Nurse. Assisting to maintain high standards of care - Assist in the welcome and reception of patients and visitors into the clinical area - Maintain a safe working environment, reporting incidents, accidents, complaints - Understand the need to maintain and respect patient confidentiality - Participate in in-service training - Participate in mandatory training annually - Participate in annual performance appraisal - Undertake duties on different wards/depts as and when required by service demands Develop good working relationship - Participate in appropriate and relevant communications networks - Ensure the maintenance of good relationships, communications and teamwork with all disciplines within the ward / department Health and Safety/Risk Management The jobholder must comply at all times with Bradford Teaching Hospitals NHS Trust Health and Safety policies, in particular by following agreed safe working procedures and reporting incidents using the Trusts Risk Incident Reporting System. Equality and Diversity The jobholder is required to abide by the Trust's policies and procedures and to actively support the Trust's commitment to equality and diversity in both employment and the delivery of services. All patients, staffand visitors must be treated equitably, with dignity and respect taking into account their race, gender, ethnic origin, age, disability, sexuality etc". Training and Personal Development Continuous Professional Development The jobholder must take responsibility in agreement with his/her line manager for his/her own personal development by ensuring that Continuous Professional Development remains a priority. The jobholder will undertake all mandatory training required for the role. Patient and Public Involvement All staff will be expected to comply with S.242 of the NHS Act 2006. Respect for Patient Confidentiality The jobholder should respect patient confidentiality at all times and not divulge patient information unless sanctioned by the requirements of the role. Environment and Sustainability All employees have a responsibility to promote sustainability and carbon reduction within the Foundation Trust adhering to our Sustainable Development Strategy and therefore ensuring that all our business is conducted in a sustainable manner Infection Prevention and Control All employees have a personal responsibility to comply with Trust and departmental Infection Prevention and Control policies to protect their own health, the health of patients, visitors and other employees and to prevent health care associated infections. This includes a requirement to maintain a safe, clean and tidy work environment and to complete mandatory Infection Prevention and Control Training as provided by the Foundation Trust. All clinical staff must ensure rigorous and consistent compliance with standard infection control precautions including Hand hygiene, dress code and use of personal protective equipment and other clinical care policies and protocols applicable to infection prevention and control. Employees are required to challenge poor performance or poor practice in relation to infection prevention and report any breaches using relevant Trust procedures such as the Incident reporting system. Safeguarding Children and Adults All employees have a responsibility to safeguard and promote the welfare of children and adults including but not limited to patients, members of the public and colleagues. The postholder will be responsible for ensuring they undertake the appropriate level of training in accordance with our safeguarding policy training strategy and that they are aware of and work within the safeguarding policies of the Trust which are available on the Trust intranet pages. 7. COMMUNICATION & WORKING RELATIONSHIPS Internal All agencies within the Trust External Care agencies outside the Trust relating to patient care 8. SPECIAL WORKING CONDITIONS Bradford Teaching Hospitals NHS Foundation Trust is part of the West Yorkshire Association of Acute Trusts (WYAAT), a collaborative of the NHS hospital trusts from across West Yorkshire and Harrogate working together to provide the best possible care for our patients. By bringing together the wide range of skills and expertise across West Yorkshire and Harrogate we are working differently, innovating and driving forward change to deliver the highest quality care. By working for Bradford Teaching Hospitals NHS Foundation Trust this is your opportunity to be a part of that change. WYAAT is the acute sector arm of the West Yorkshire and Harrogate Health and Care Partnership, one of the largest integrated care systems in the country. The Partnerships ambition is for everyone to have the best possible health and wellbeing, and the work of WYAAT, and each individual trust, supports that ambition. Job description Job responsibilities PRIMARY DUTIES & AREAS OF RESPONSIBILITY The successful applicants will work as part of a team and be responsible for the provision of a high quality administrative service to the ward. The prime responsibility of the post holder will be to assist the nurse in charge of the ward with a variety of administrative and clerical duties to ensure the smooth running of the unit. A good standard of general education, previous clerical experience and excellent written and oral communication skills are essential. Previous hospital or experience of working within multi-disciplinary teams would be an obvious advantage. Administrative and Clerical Duties - Record admission, transfer and discharge activity data onto the Trust systems. - Handle telephone calls from relatives, hospital staff, public etc, under guidance where necessary from the Sister/Charge Nurse, and making calls where appropriate on behalf of ward staff. - Ensure that patients medical records (including x-rays) are available on the ward, obtaining these where necessary from other departments. - Transfer pathology and other reports to patients records, and general collation of records promptly and efficiently, especially on patients discharge. - Deliver patients mail. - Order stationary and complete requisition forms under instruction from Sister/Charge Nurse. - Complete electronic admission/bed system as required - Maintaining records on behalf of Sister/ Charge Nurse. Assisting to maintain high standards of care - Assist in the welcome and reception of patients and visitors into the clinical area - Maintain a safe working environment, reporting incidents, accidents, complaints - Understand the need to maintain and respect patient confidentiality - Participate in in-service training - Participate in mandatory training annually - Participate in annual performance appraisal - Undertake duties on different wards/depts as and when required by service demands Develop good working relationship - Participate in appropriate and relevant communications networks - Ensure the maintenance of good relationships, communications and teamwork with all disciplines within the ward / department Health and Safety/Risk Management The jobholder must comply at all times with Bradford Teaching Hospitals NHS Trust Health and Safety policies, in particular by following agreed safe working procedures and reporting incidents using the Trusts Risk Incident Reporting System. Equality and Diversity The jobholder is required to abide by the Trust's policies and procedures and to actively support the Trust's commitment to equality and diversity in both employment and the delivery of services. All patients, staffand visitors must be treated equitably, with dignity and respect taking into account their race, gender, ethnic origin, age, disability, sexuality etc". Training and Personal Development Continuous Professional Development The jobholder must take responsibility in agreement with his/her line manager for his/her own personal development by ensuring that Continuous Professional Development remains a priority. The jobholder will undertake all mandatory training required for the role. Patient and Public Involvement All staff will be expected to comply with S.242 of the NHS Act 2006. Respect for Patient Confidentiality The jobholder should respect patient confidentiality at all times and not divulge patient information unless sanctioned by the requirements of the role. Environment and Sustainability All employees have a responsibility to promote sustainability and carbon reduction within the Foundation Trust adhering to our Sustainable Development Strategy and therefore ensuring that all our business is conducted in a sustainable manner Infection Prevention and Control All employees have a personal responsibility to comply with Trust and departmental Infection Prevention and Control policies to protect their own health, the health of patients, visitors and other employees and to prevent health care associated infections. This includes a requirement to maintain a safe, clean and tidy work environment and to complete mandatory Infection Prevention and Control Training as provided by the Foundation Trust. All clinical staff must ensure rigorous and consistent compliance with standard infection control precautions including Hand hygiene, dress code and use of personal protective equipment and other clinical care policies and protocols applicable to infection prevention and control. Employees are required to challenge poor performance or poor practice in relation to infection prevention and report any breaches using relevant Trust procedures such as the Incident reporting system. Safeguarding Children and Adults All employees have a responsibility to safeguard and promote the welfare of children and adults including but not limited to patients, members of the public and colleagues. The postholder will be responsible for ensuring they undertake the appropriate level of training in accordance with our safeguarding policy training strategy and that they are aware of and work within the safeguarding policies of the Trust which are available on the Trust intranet pages. 7. COMMUNICATION & WORKING RELATIONSHIPS Internal All agencies within the Trust External Care agencies outside the Trust relating to patient care 8. SPECIAL WORKING CONDITIONS Bradford Teaching Hospitals NHS Foundation Trust is part of the West Yorkshire Association of Acute Trusts (WYAAT), a collaborative of the NHS hospital trusts from across West Yorkshire and Harrogate working together to provide the best possible care for our patients. By bringing together the wide range of skills and expertise across West Yorkshire and Harrogate we are working differently, innovating and driving forward change to deliver the highest quality care. By working for Bradford Teaching Hospitals NHS Foundation Trust this is your opportunity to be a part of that change. WYAAT is the acute sector arm of the West Yorkshire and Harrogate Health and Care Partnership, one of the largest integrated care systems in the country. The Partnerships ambition is for everyone to have the best possible health and wellbeing, and the work of WYAAT, and each individual trust, supports that ambition. Person Specification Experience Essential Customer relations IT and clerical experience Skills Essential Good written communication in respect of documentation / patient records Good communication/interpersonal skills with a range of staff and patients Qualifications Essential English equivalent to a minimum of level 2 on the National Qualification Framework Numeracy skills equivalent to level 2 on the National Qualification Framework Person Specification Experience Essential Customer relations IT and clerical experience Skills Essential Good written communication in respect of documentation / patient records Good communication/interpersonal skills with a range of staff and patients Qualifications Essential English equivalent to a minimum of level 2 on the National Qualification Framework Numeracy skills equivalent to level 2 on the National Qualification Framework Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Bradford Teaching Hospitals NHS Foundation Trust Address Ward 5, Bradford Teaching Hospitals NHS Trust Duckworth Lane Bradford BD9 6RJ Employer's website https://www.bradfordhospitals.nhs.uk (Opens in a new tab)