Our client is a leading Retail brand based in Manchester. They are actively hiring an Employee Relations Case Manager to join their HR Shared Services Team for 6 months starting immediately This role is critical to the business and will deliver high-quality and accurate advice on all aspects of employee relations, including providing end-to-end case management and working on complex issues. The ideal candidate should possess excellent ER case management skills, including handling high-complexity cases and large volumes, ideally within shared services. Core Duties: Deliver high-quality and accurate advice on all employee relations matters in line with business policies. Provide end-to-end case management support, including high complex risk cases. Undertake stakeholder management activity, developing strong relationships with stakeholders. Work closely with ER & Legal. Provide support to business projects on consultation, TUPE etc. Deliver continuous improvement plans, and supporting ways of working and team effectiveness. Skills/Experience essential for the role: Experience managing high-complex employee relations cases at volume. Experience working in shared services. Ability to work at pace. Strong stakeholder management experience, with the ability to build excellent relationships. Up-to-date knowledge of employment laws. Ability to make informed decisions in a positive way. McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.