Job summary We are looking for an enthusiastic and confident individual to join our admin team at Witton Medical Centre. Main duties of the job The main tasks will be responding to emails received by the practice from patients, patient's representatives and third parties and ensuring these are dealt with in a timely manner. To be responsible for running a smooth and efficient recall system and to send for and book in the patients that are due. To deal with any urgent or routine patient tasks that are received from clinicians. To scan, read code hospital letters received and if any further action is needed ensure this is followed up. Register new patients and also deal with any amendments and deductions. Any other administrative duties required to support management. About us Our practice has around 10,500 patients with 3 GP Partners, a salaried GP, ANP, Physician Associate as well as Clinical Pharmacists and Practice Nurses. Support is provided by a dedicated Reception and Administration Team. We perform well within the local patient satisfaction survey and ensure that effective patient care is our main priority. We promote a team approach at Witton Medical Centre, by encouraging a friendly and positive environment. Date posted 17 January 2025 Pay scheme Other Salary £11.90 an hour Contract Permanent Working pattern Full-time Reference number A2058-25-0000 Job locations 29/31 Preston Old Road Blackburn Lancashire BB2 2SU Job description Job responsibilities The main tasks will be to respond to emails received by the practice from patients, patient's representatives and third parties and ensuring these are dealt with in a timely manner. To be responsible for running a smooth and efficient recall system and to send for and book in those patients that are due. To deal with any urgent or routine patient tasks that are received from clinicians. To scan and read code hospital letters received and if any further action is needed ensure this is followed up. Register new patients and also deal with any amendments and deductions. Any other administrative duties to support management. Job description Job responsibilities The main tasks will be to respond to emails received by the practice from patients, patient's representatives and third parties and ensuring these are dealt with in a timely manner. To be responsible for running a smooth and efficient recall system and to send for and book in those patients that are due. To deal with any urgent or routine patient tasks that are received from clinicians. To scan and read code hospital letters received and if any further action is needed ensure this is followed up. Register new patients and also deal with any amendments and deductions. Any other administrative duties to support management. Person Specification Qualifications Essential GCSE A to C in English and Maths Experience Desirable Experience of working in a GP Practice Experience of using EMIS Web Person Specification Qualifications Essential GCSE A to C in English and Maths Experience Desirable Experience of working in a GP Practice Experience of using EMIS Web Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Witton Medical Centre Address 29/31 Preston Old Road Blackburn Lancashire BB2 2SU Employer's website https://www.wittonmedicalcentre.co.uk/ (Opens in a new tab)