Personal Assistant to MD UK&I and VP Hotel Lifecycle - Europe
Hotel: Corp Windsor, Windsor One, Arthur Road, IHG Hotels & Resorts, SL4 1RS
The Role
In this role you will provide comprehensive and proactive secretarial and administrative support to the MD UK&I and VP HLG Europe, including smooth and efficient running of their offices and dealing with all matters in a professional, efficient, and timely manner.
Your day to day
* Provision of full secretarial support including diary management, all travel & accommodation arrangements, meeting co-ordination, business expenses and dealing proactively with all telephone calls and written correspondence.
* Monitor e-mail traffic and respond promptly to time sensitive requests.
* Pro-active in holistic management of the diary and resolve issues prior to actual schedule.
* Co-ordinate and manage meetings hosted by the VP. Includes notification, registration, logistics and follow-up within time parameters.
* To devise and maintain an up-to-date filing, storage and follow up retrieval system.
* To work with other functional managers as required to assist in any secretarial support– including processing invoices, organizing external meetings as required and any internal communications as needed.
* To complete all administration accurately and timely for all expenses, holidays, absence allocation and authorization of expenditures, budget maintenance and invoice processing.
* To undertake special duties or work outside the normal daily/weekly routine but within the overall scope of the position at the request of the Senior Leaders.
* To attend and take notes and minutes at key company meetings, transcribe and communicate to colleagues in a timely manner.
* To support with event management and organisation.
* To carry out background research and present findings as required.
* To meet and greet visitors.
What we need from you
* Excellent written and verbal communication skills.
* Advanced user of Microsoft Word, PowerPoint, Excel and Outlook.
* Ability to work with people at all levels of the organisation.
* Prior experience supporting senior leaders.
* Able to exercise complete confidentiality and diplomacy.
* Will be able to work unsupervised, use initiative and be self-motivated, confident and professional.
* Able to plan, prioritise and organise proactively.
* Excellent interpersonal skills.
* Level-headed: Able to maintain composure even in high-stress situations.
* Excellent time management skills that allow for the multi-tasking of all responsibilities.
* Maintain absolute confidentiality in regard to employees, company information and human resource issues.
* Initiative.
* Excellent organisational skills, ability to prioritize based upon changing needs of either leader.
* Hard working, approachable, highly professional, and understands how to positively represent the organization internally as well as to outside clients and partners. Displays a professional and positive attitude toward work and stakeholder relationships and service. Self-starter, self-motivated.
What we offer
At IHG we give our colleagues greater flexibility and balance – working in a hybrid way, blending remote and office working. Although we thrive on collaborating in person, we expect that you’re likely to spend time working remotely. Every role is different, and colleagues work with their team and their leader to determine how and when they collaborate in person. We like to believe we offer a unique culture where you have room to be yourself.
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you’ll become part of our ever-growing global family.
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Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
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