Priory Vets, Driffield, Driffield, Yorkshire & The Humber
We are hiring for a friendly and approachable Veterinary Receptionist to join our amazing team based primarily at our Beeford and Driffield branches, with the occasional requirement to work at the larger Bridlington site. This is a 12 month contract to cover maternity leave.
We are looking for a receptionist to join our friendly, energetic team with a dedication to providing a high standard of patient and client care. This is a fantastic opportunity for a diverse role requiring keen communication, a strive to deliver great customer service, ability to work in a fast paced environment, whilst also helping to maintain the practice bond with clients and their pets.
As the first point of contact, our receptionists play a vital role in ensuring that our clients and their pets have a welcoming and positive experience. We are looking for someone with excellent communication skills, a warm and compassionate demeanour, and the ability to juggle multiple tasks efficiently in a busy environment. You’ll be joining a small, close-knit team that looks after one another, creating a supportive and friendly environment.
Main responsibilities of the role include but are not limited to:
* Liaising with the clients and the clinical staff to provide a high level of customer care.
* Meeting and greeting clients and pets.
* Booking appointments and diary management.
* Managing telephone and email enquiries.
* Taking payment for services and products.
* Managing cash and end-of-day banking.
* Maintaining a clean and safe space for our clients and their pets.
This role will cover 35 hours per week with shifts being from either 8:30am-4:30pm or 11:00am-7:00pm.
In addition to a competitive salary, you will benefit from:
* 6.6 Weeks annual leave
* Additional annual leave for your birthday which will be added to your holiday allowance
* Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
* Cycle to work scheme
* Initiatives focused on employee wellbeing
* Non-accidental injury support
* Learning and development opportunities via the IVC Evidensia Academy
* Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
* Discounted staff pet care
Priory Vets, Driffield
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