Mersey and West Lancashire Teaching Hospitals NHS Trust
An exciting opportunity has arisen for a dynamic, proactive Ward Clerk within the Surgical Division who will primarily be based on G and H ward our Rehabilitation and Elective Orthopaedic Wards at Ormskirk Hospital.
We are looking for an enthusiastic individual who enjoys working in a team, has good interpersonal skills, and is efficient with excellent communication and IT skills.
Main Duties of the Job
The successful candidate will be required to provide comprehensive and confidential administrative and clerical activities. These will include:
1. Answering the telephone
2. Meeting and greeting staff
3. Filing
4. General clerical duties required on the ward to meet the needs of the service in accordance with departmental, Trust, and national standards, policies, and procedures.
About Us
Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9,000 dedicated and skilled staff across 21 sites. We strongly believe that the communities we serve should all have access to Five Star Patient Care.
Job Responsibilities
Please ensure you have read through the attached Job Description and Person Specification before submitting your application.
Closing date: 12th January 2025
Interview date: 6th February 2025
Please be aware that we may close a vacancy earlier than stated, should a sufficient number of applications be received. You are therefore advised to apply at your earliest convenience.
Person Specification
Qualifications
* Good general education to O level / GCSE
* Computer course (i.e., ECDL)
Knowledge & Experience
* Previous NHS experience
* Experience in an administrative post
* Ability to process and store information
Skills
* Excellent written and verbal communication skills
* Ability to work effectively as both an individual and as a team
* Ability to plan, monitor, and organise own workload
* Ability to deal with the public and relatives in a calm and effective manner
Other
* Role involves sitting, standing, and walking
* Role involves delivering to other departments (i.e., referrals, case notes)
* Involves the ability to take telephone calls with enquiries and relay accurate information/messages
* On rare occasions can be subjected to distressing or emotional circumstances
* Working in a clinical department
* Working in a fast-paced environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer Name
Mersey and West Lancashire Teaching Hospitals NHS Trust
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