Job Title: Lettings Administrator Lettings Administrator Company Overview: Clearview Recruitment are delighted to be working with our client on this role. We are searching for a Lettings Administrator to join their thriving lettings department based in Trowbridge, focused on providing excellent service to landlords, tenants, and contractors. They offer a professional, friendly, and supportive work environment where attention to detail and strong communication are key to their success. Lettings Administrator Role Overview: As a Lettings Administrator, you will be responsible for handling a wide range of administrative tasks to support the lettings department. The role involves liaising with tenants, landlords, and contractors, handling enquiries, and ensuring the smooth running of lettings-related processes. The position requires strong administrative skills, attention to detail, and the ability to remain calm and professional in various situations. Lettings Administrator Key Responsibilities Answering telephone calls and dealing with enquiries in a professional, friendly manner Meeting clients who visit the office Responding to enquiries via email Booking safety certificates and coordinating with contractors, tenants, and landlords Booking and conducting mid-term property inspections Handling managed check-ins Managing utility bills and liaising with energy suppliers Assisting the maintenance department by handling issues raised by tenants and coordinating with landlords and contractors to ensure timely completion of work Lettings Administrator Skills And Qualifications Strong administrative skills with attention to detail Ability to handle various situations calmly and professionally Experience in customer service or an administrative role Ability to take comprehensive, meticulous notes on instructions, outcomes, and updates A car and driving license are essential for conducting inspections Estate agency experience is not required but would be an advantage Lettings Administrator Package And Benefits Salary £24,000 per annum plus commission There is also the opportunity to earn extra commission by way of valuation referrals/Google review request Full-time hours: Monday to Friday, 9 am to 6 pm, and one Saturday in four (9 am to 4 pm) with a day off in lieu. A dynamic, friendly working environment with opportunities for professional growth.