402 IT & Software Developer jobs in the UK
Responsibilities
1. Provide fault diagnosis and timely resolution of day-to-day network faults and incidents upon escalation from the Jisc Service Desk (JSD), fellow engineers, or other colleagues.
2. Manage installations of new customer connections from start to finish, including configuration, installation, patching, handover, and operational activities.
3. Produce, develop, and maintain operational procedures, work instructions, and documentation.
4. Assist in the training and career development of other operational staff within the directorate.
5. Be available for 24-hour, 7-day standby duties on a rota system, in addition to occasional work outside normal office hours, bank holidays, and company holidays, in support of the Janet network and client services.
6. Attend remote network locations and data centres to perform patching, installations, and troubleshooting.
Qualifications
1. Demonstrable experience working in a network engineering environment in a network engineer role.
2. Sound understanding of IPv4 and IPv6 protocols and functions, including DNS.
3. Expertise in LAN/WAN protocols and technologies in a Juniper, Cisco, or other mainstream network-vendor environment, with experience implementing, managing, and supporting dynamic routing protocols such as BGP and OSPF.
4. Experience with IP-based networks in a large environment.
5. A clear understanding of network architecture with experience working at Layers 1, 2, and 3 in both troubleshooting and installation.
6. Knowledge of DWDM technologies is desirable.
Description
At Jisc, we pride ourselves on being the UK digital, data, and technology agency focused on tertiary education, research, and innovation. As a not-for-profit organization, we aim to improve lives through education and research by providing essential hardware, software, and networking solutions. Our talented individuals each bring unique skills and experiences that empower our members and customers with technology to succeed. We offer a salary of circa £42,000 per annum, negotiable depending on experience, along with fantastic benefits. I can expect to work in our London office for the first 6 months at the Network Operations Centre before transitioning to field-based work when required. My role is vital in ensuring the effective management and stable operation of the Janet network, where I will work both in a Network Operations Centre environment and on-site at various locations. We are committed to creating a diverse and inclusive workplace, where everyone's unique perspectives and experiences are valued. Our commitment to equity, diversity, and inclusion is fundamental, and we work hard to cultivate an environment where all employees feel welcomed and engaged.
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