COMPANY : At BioCryst, we share a deep commitment to improving the lives of people living with complement-mediated and other rare diseases. For over three decades we’ve been guided by our passion for not settling for “ordinary” in our quest to develop novel medicines. We leverage our expertise in structure-guided drug design to develop first-in-class or best-in-class oral small-molecule and protein therapeutics, led by the efforts of our team of expert scientists in our Discovery Center of Excellence in Birmingham, Alabama. Our global headquarters is in Durham, North Carolina, our European headquarters is in Dublin, Ireland and our employees span the globe across sites in multiple countries. We are proud of our culture of engagement and accountability that rewards people for innovative thinking and achievement of key objectives. For more information, please visit our website at www.biocryst.com or follow usâ¯on LinkedIn and Instagram. JOB SUMMARY: The Key Account Manager (KAM) will compliantly market BioCryst products to our customers, acting as the company’s representative to healthcare professionals and other stakeholders in selected accounts. The KAM will be seen by customers as a true ambassador for the dynamic and growing organization, operating at the highest professional standards and exemplifying the company values. ESSENTIAL DUTIES & RESPONSIBILITIES: The KAM is responsible for the consistent delivery of sales targets for promoted products within their assigned territory/region. Identification, development & management of accounts/customers according to highest standards of compliance with principles of good corporate governance, professional and ethical behavior and safety standards, national legal requirements and regulations. Demonstrate consistent patient-centricity, focus on the end results of the sales process, demonstrating personal accountability, tenacity & a sense of urgency, with commitment to achieve objectives. Be extremely customer-orientated, able to build and foster strong positive relationships with key decision makers and opinion leaders at all levels. Exemplify strong collaboration and team-work with internal and external stakeholders, coordinating activities and resources by leading a true “Key Account Management” mindset and process. Develop and lead exceptional business plans, regularly updated and recorded within the Veeva CRM, with analysis of individual accounts and design of tactics for each of them depending on customer needs, including careful resource allocations that link to strong business results. Regular use of the CRM (and other analytical systems as required) for call reporting, communication and documentation purposes and to analyze the market situation, trends, dynamics, competitors, new entries and deriving actions from it. Development of local customer & KOL initiatives and communication plans to drive the continued adoption of, and advocacy for, our innovative products. Initiation, organization and implementation of promotional & educational events in the assigned territory that adhere to all relevant promotional and regulatory guidelines. Active participation at local and national congresses and events as/when required. Complete expense reports and other required administrative reports in an accurate and timely manner. Attend training programs, conventions, and symposia, as requested. Proactively use resources and share best practices that lead to achieving or exceeding business goals. Adhere to all company compliance guidelines, policy and procedures. Other duties as may be assigned from time to time. EXPERIENCE & QUALIFICATIONS: Rare disease and small company experience preferred. High sense of self-awareness. This is an opportunity for the right candidate to develop their skills, experience and career within a dynamic, growing company. Strong track record of exceeding sales goals to include national awards such as President’s Club. Proven ability to formulate and implement effective rare disease sales skills, including a “single-patient focus” that drives results. Demonstrated experience in taking successfully launched products to the next level, through challenging and changing customer behaviours to ensure wider product uptake for patients. Minimum of 5 years of pharmaceutical and/or biotech selling experience. Bachelor’s degree and/or scientific degree preferred. Existing relationships with key accounts within assigned geography are helpful. Knowledge of relevant disease states and current, future treatments. Excellent written and oral communication skills. Strong business and analytical ability. Proven ability to create and innovate, build and expand business and work both independently as well as in teams. Ability to quickly assimilate complex information. Excellent negotiation skills. Understanding of the commissioning & reimbursement process. Knowledge of territory. Valid driver’s license and clean driving record. Ability to travel as necessary or required, which may include overnight and/or weekend travel. The statements in this position description are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. The manager may assign additional responsibilities and assignments from time to time. BioCryst is an equal opportunity employer and is committed to providing equal employment opportunities without regard to age, race, religion, sex, sexual orientation, gender identity, national origin, Veterans status, disability and/or other protected class characteristics. Additionally, BioCryst is committed to achieving its business objectives in compliance with all federal, state and local law.