About THG
We're a fast-moving, global technology group that specialises in taking brands direct to consumers. We're home to a portfolio of leading brands and sites including Myprotein, ESPA, LOOKFANTASTIC, and Cult Beauty, all of which are powered by our fully integrated digital commerce ecosystem, THG Ingenuity.
We handle everything in-house, including technology, content creation, e-commerce, marketing, manufacturing, new product development, and logistics. This comprehensive approach ensures we can fully realise our vision and maintain our leadership in a rapidly evolving global industry.
Life at THG Beauty
We're home to market-leading websites like Lookfantastic, Skinstore, Dermstore, Cult Beauty and the beauty subscription box brand Glossybox. And our portfolio of premium brands includes the likes of ESPA, Ameliorate and Grow Gorgeous - all of which are loved and trusted by millions of fans worldwide. We also partner with a network of more than 19,000 influencers to ensure brands can reach their audience anywhere in the world. It's an incredibly exciting time to be joining the team.
Why be a Senior Ecommerce Executive at THG?
We are seeking a dynamic Senior Ecommerce Executive to lead the execution of Ecommerce initiatives to drive revenue and profitability growth. Key responsibilities include customer journey optimisation, collaboration across marketing teams, and analysis and reporting on performance metrics to ensure alignment with business objectives. The ideal candidate will have previous experience in fast-paced Ecommerce environments, creating an immersive customer experience.
As a Senior Ecommerce Manager you'll:
* Customer Experience: Deliver best in class customer experience through website optimisation. Set an example in the use of systems and data to understand and improve the customer journey.
* Marketing Campaigns: Build strong relationships across marketing teams to own the development and execution of digital marketing strategies, including PPC, CRM, App and Affiliates.
* Performance Analysis & Reporting: Competently utilise data to drive decisions to support performance. Complete reporting of performance metrics to ensure alignment with business objectives.
* Strategic Planning: Work with Ecommerce Managers to develop and implement initiatives and processes to support team and business goals.
* Team Leadership: Lead collaboration across and outside of the team, setting an example in communication and knowledge sharing.
* Industry Trends: Demonstrate strong awareness of Ecommerce trends, both within and outside of the Beauty Industry, to maintain best practices.
What Skills and Experience Do I Need?
* Time management: Prioritise, structure work & effectively manage time.
* Analytical ability - confident using data to inform decision making.
* Excellent communicator - able to give clarity and set direction.
* Awareness of the beauty industry.
* Ability to form good working relationships with internal teams.
* Critical thinker and problem-solving skills.
* Negotiation skills.
What's in it for me?
Career Development
* Access bespoke development programmes that have been designed and developed by our in-house L&D team.
* Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider.
Enhanced Leave
* 25 days annual leave plus bank holidays.
* Don't want to work on your birthday? We don't either! Enjoy your day off on us!
* Enhanced maternity and paternity pay, depending on length of service.
* Up to 10 days compassionate leave.
* Buy back up to 3 days each year.
* Unlock 2 days volunteer leave after 12-months.
Wellbeing Support
* Access face-to-face and virtual appointments with our in-house GP.
* Access our in-house CBT therapist.
* Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.
Other Perks
* Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
* Up to 50% staff discount on THG brands.
* Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.
* Anniversary gifts when you hit 5 and 10 years of service.
THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.
THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.
Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.
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