Call Centre Customer Service Advisor
Monday to Friday + occasional Saturday at overtime
Office Based Ashton in Makerfield (Nr Haydock)
Do you have Receptionist, Customer Service, Call Centre experience?
Are you customer focused, have basic computer skills & a great phone manner?A worldwide Manufacturer of Forecourt equipment are seeking a Customer Service Call Centre Handler to join their office-based team in Ashton in Makerfield, near Haydock.
The Role:
Based in their offices, you will be the first point of contact for customers via phone. You will;
Manage telephone calls & emails from customers & clients
Log product issues & service calls on to the in-house database system
Book in visits & manage diaries for Engineer visits
Order parts internally
Update inhouse call management portal & spreadsheetsThe Ideal Candidate:
A customer focused individual, you will be have a great telephone manner coupled to basic computer skills (Outlook, Excel, Word, etc) and administration, call centre or office experience.
You may have experience in a Customer Service, Call Centre, Receptionist, Call Handler, Scheduler, etc capacity.
Hours & Remuneration:
Based within the company's Ashton in Makerfield offices, the hours are;
Monday to Friday 8am - 5pm
One Saturday a month paid at overtime (8am to 3pm)
Basic Salary £24,000 + Overtime for occasional Saturday until 3pm
Overtime paid for Bank Holiday working and any additional days (double time)
33 days holiday
Free parking, uniform & car cleaning!
Pension scheme and associated benefitsIf you are suitably experienced in a Customer Service, Call Centre or Receptionist role, please contact our retained consultants at Start Monday now