If you need support in completing the application or if you require a different format of this document, please get in touch with at UKI.recruitment@tcs.com or call TCS London Office number 02031552100 with the subject line: “Application Support Request”.
Role: SNOW Solutions Partner
Job Type: Permanent (Hybrid)
Location: United Kingdom
Ready to utilise your skills in the ServiceNow?
Join us as a Snow Solution Partners!
Careers at TCS: It means more
TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership.
* Be part of an exciting team where you will be challenged every day.
* Work with customers and identify opportunities to support their strategy and improve their processes across functions.
* Support many of the biggest brands in the UK.
The Role
As a Snow Solution Partners, you will be Providing Thought Leadership to explore opportunities that will mature our service portfolio, provide added value to our customers and establish long-term partnerships.
Key responsibilities:
* Managing delivery capabilities in line with an agreed budget, headcount and associated service delivery obligations and objectives.
* Ensuring contractual obligations including stringent SLA adherence are met with changes made as required via appropriate governance controls.
* Establish and maintain strong relationships with key stakeholders, actively managing expectations and proactively communicating potential issues.
Your Profile
Key Skills/ Knowledge/Experience
* Professional experience in leading and managing IT services delivery.
* Experience of owning & delivering ServiceNow.
* Proven track record of success in a Managed Services environment with both onshore & offshore delivery.
* Business Development experience (direct, GTM and Partners).
* CXO Relationship management.
* Market connects and Solution/ Pre-Sales capabilities.
Desirable Skills/ Knowledge/ Experience
* Ability to build and maintain strong relationships with clients and internal stakeholders.
* Proven ability to lead and motivate teams.
* Financial acumen and budget management experience.
* Experience in supporting new business & account growth.
* Excellent analytical and problem-solving skills.
* Experience in a fast-paced, client-focused environment.
* Strong influential personality with effective negotiating skills.
* Ability to shape, adapt and improve processes.
Rewards & Benefits
TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network.
Diversity, Inclusion and Wellbeing
Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998.
We believe in building and sustaining a culture of equity and belonging where everyone can thrive. Our diversity and inclusion motto is ‘Inclusion without Exception’. Our continued commitment to Culture and Diversity is reflected across our workforce implemented through equitable workplace policies and processes.
You’ll find a welcoming culture and many internal volunteering and social networks to join (these are optional). Our diversity, inclusion and social activities include 12 employee networks such as gender diversity, LGBTQIA+ & Allies, mental health, disability & neurodiversity inclusion and many more, as well as health & wellness initiatives and sports events and we sponsor the London Marathon.
We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role.
If you are an applicant who needs any adjustments to the application process or interview, please contact us at UKI.recruitment@tcs.com with the subject line: “Adjustment Request” or call TCS London Office 02031552100 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process.
Due to a high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion.
Join us and do more of what matters. Apply online now.