Job Title: Service Advisor
Location: Basingstoke
Shift: Monday to Friday Days
Salary: Up to £36,000 per annum
About your new company:
Our client is a vehicle dealership; they are looking to recruit an experienced Service Advisor with fantastic customer service skills and an excellent telephone manner to work within their busy and well-established company. Your duties will be supporting the service department's administration/reception and always ensuring complete customer satisfaction. The ideal candidate will have an enthusiastic and confident personality and can work well within a team.
Service Advisor Job Role:
1. You will be the first contact for the customer as they enter the dealership.
2. Explain the repair process and then book the customers' vehicles in.
3. You must effectively sell products and services as well as making customer bookings.
4. Communicating with the workshop and the customer to ascertain the level of work required and get authorization.
5. To make the customer's experience as enjoyable as possible, whilst providing the very highest level of customer service.
6. Candidates must be computer literate.
Automotive experience is essential for this Service Advisor role.
Next Steps:
If you are ready to accelerate your career and this Service Advisor position sounds of interest to you, please get in touch with Macy on the landline or email your CV to (url removed).
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