Clinical Safety Navigator - Crawley & Medway
NHS AfC: Band 7
Main area Clinical Safety Navigator Grade NHS AfC: Band 7 Contract Permanent Hours Full time - 37.5 hours per week Job ref 278-CSN-0425-NW
Site Crawley / Medway Town Crawley / Medway Salary £46,148 - £52,809 per annum Salary period Yearly Closing 13/04/2025 23:59
South East Coast Ambulance Service NHS Foundation Trust (SECAmb) has a vision to ‘support our staff to provide a caring, high quality and efficient urgent and emergency care service to our communities’. We are rated ‘Good’ for care by the Care Quality Commission and while the other areas under their most recent report require improvement, our aim is to continually improve and to reach outstanding across all areas of the Trust.
Our 4,000+ workforce provide services to 4.9m people across Kent, Surrey, Sussex and North East Hampshire. We handle over 1 million calls to 999 and 1 million calls to NHS 111 every year.
Job overview
Clinical Safety Navigator - Crawley & Medway
Full Time - 37.5 hours per week
Band 7 - £46,148- £52,809 + NHS Agenda for Change Section 2
Are you an experienced and Registered Nurse or Paramedic looking for a different way to use your skills or are you looking for your first leadership role?
We are looking to recruit a Clinical Safety Navigator (CSN) within our 999 Emergency Operations Centre (EOC) in Crawley, West Sussex or Gillingham, Medway, Kent.
Main duties of the job
As a first line manager, the post holder will be a focal point for staff; providing advice, guidance, motivation, direction and leadership as well as managing rotas, sickness and welfare issues.
Additionally, the post holder will also be expected to fulfil the duties of a Clinical Supervisor, and be responsible for Call Audit, clinical decision support use, performance management and clinical quality and governance issues relating to their teams.
Clinical Safety Navigators must provide clinical supervision for the NHS Pathways or Pathways Clinical Consultation Support (PaCCS) call triage system. The post holder must be fully licenced and qualified in or be willing to commit to, and successfully complete the full training and mentoring package for either system, and if trained in PaCCS must also complete the Call Handler Support Module.
Applicants must also have excellent communication skills that are adaptable to be able to influence and support direct line reports and form an integral part of the EOC team.
Working for our organisation
Please note, this is a 24/7 role and there is a requirement to work a variety of shifts including evenings, nights, weekends and bank holidays. Unsocial hours are payable in addition to the salary quoted, dependent upon working pattern.
Detailed job description and main responsibilities
Clinical Safety Navigators are responsible for the oversight and management of safety and risk to our patients within our Emergency Operations Centres.
A key part of the role is to maintain oversight of the Trust’s awaiting incidents, with the capability of managing EOC clinical resources to provide clinical safety assurance and risk mitigation to our patients.
Please see attached Job Description for full duties and responsibilities.
Person specification
Qualifications
* The post holder should hold a recognised higher education qualification for example Bachelor's Degree/Diploma in Paramedic Science, Paramedic Studies or Paramedic Practice or have the BTECH Level 4 Paramedic qualification or have completed the IHCD Paramedic qualification. Alternatively they may have completed a BSc/DipHE or equivalent in Nursing.
* HCPC Registered Paramedic OR NMC Registered Nurse with relevant clinical practice front line acute or chronic care, or telephone-based triage.
Knowledge
* High levels of current clinical knowledge. (Nursing, Paramedic /HCPC or other relevant clinical background)
* Commitment to clinical review and evidence-based practice.
* Minimum of two years’ post registration qualification as a paramedic/nurse (or equivalent relevant experience)
* Working knowledge of Health and Safety relating to working with computers.
* Knowledge of ambulance service working and clinical policies and procedures.
Experience
* Experience of leading and developing a team of clinicians
* Experience of patient management within the acute care setting
* Experience within telephone triage utilising a clinical decision support system
Skills
* Evidence of undertaking regular update training and continuous personal/professional development in accordance with HPC regulations and Trust requirements.
* Ability to mentor/train junior staff and a commitment to sharing knowledge and skills
* Demonstrates a high level of numeracy and literacy through written and verbal communication
Please note that the salary range noted on the vacancy is in line with agenda for change (AFC) pay scales. All successful applicants would be placed automatically at the bottom of the banding, unless proven, relevant NHS or equivalent experience can be demonstrated.
Following the revision of current national legislation (Vaccine as a Condition of Deployment), the Trust has reviewed our requirements relating to staff uptake of the SARS-COV-2 (COVID-19) vaccination.
Going forward, for patient facing positions, we strongly recommend that new starters will be appropriately vaccinated unless medically exempt in order to offer greater protection against exposure to the virus for front line staff.
In line with this recommendation, if you are successful in your application for a front line post, we will seek information from you in relation to your vaccine status, including exemption status, as applicable.
Please note, all positions come with a Disclosure and Barring Service (DBS) check relevant to the post. This will either be a basic, standard, or enhanced check depending on the role. The level of check will be outlined in the conditional offer letter sent to successful applicants.
As part of the application process, you will be asked to declare any unspent/unfiltered convictions. If you are shortlisted you will then be sent a self declaration form, which must be completed prior to attending interview. for any queries relating to declarations, please contact the Recruitment Advisor listed on the vacancy.
The Trust is passionately committed to being an inclusive employer - a place where we can all be ourselves and succeed. As an employer we offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement networks, facilities and services to support staff from different backgrounds.
We actively support equality of opportunity for all our staff and welcome applications from individuals regardless of age, any disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief. The Trust is making progress towards its aim of becoming more reflective of the diversity of our community in our workforce and guarantees an interview to candidates with disability who meet the essential criteria specified. We particularly encourage applications from Black, Asian, Minority Ethnic and disabled applicants and those from other under-represented groups.
The Equality Act 2010 protects disabled people - including those with long term health conditions, learning disabilities and hidden disabilities such as dyslexia. If you tell us that you have a disability we can make reasonable adjustments to ensure that any selection processes - including the interview - are fair and equitable.
We are a committed to offering opportunities to individuals with disabilities and offer on-going support, should you be successful, with any adjustments you may need when performing your role.
When completing the application please use your name as it appears on your passport and please ensure you include email addresses and contact numbers for your referees to avoid delay in the recruitment process.
Please note that under our Trust policies, we're unable to employ anyone under the age of 18 years old.
The majority of our roles will include some travel between sites for business purposes. If the vacancy you’re applying for includes work related travel, you will be required to ensure that you hold and have covered the cost of suitable car insurance to support this.
Should you require an application form in an alternative format including large print or braille, please contact recruitment@secamb.nhs.uk stating the vacancy reference number and we will be happy to provide this.
When completing the reference section, please include details to cover the last three years’ history.
Due to the high volume of applications at SECAmb, we regret that we will only be able to contact those applicants who are shortlisted for interview. If you have not heard from us within 10 working days of the closing date, then please assume you have not been shortlisted for interview on this particular occasion.
Please note that we contact all applicants via Trac Jobs and would advise you check your Trac Jobs account regularly.
Please be aware that the Trust reserves the right to close this vacancy early if sufficient applications are received. For this reason we recommend completing your application as early as possible.
Follow our recruitment on Twitter @SECAmbRecruit and check out our Facebook page - SECAmb NHS Recruitment. You can also find us on Linkedin under South East Coast Ambulance Service NHS Foundation Trust.
If you are a current SECAmb employee, by applying for this position, if successful you will move to the terms and conditions associated with the post. Any unsocial hours payments will be paid under the Section 2 agreement of agenda for change. Section 2 unsocial hours will need to be claimed via your monthly timesheet. More information regarding section 2 can be found in the Agenda for Change handbook and on the our dedicated Section 2 page on The Zone.
Employer certification / accreditation badges
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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