Are you passionate about helping avoid unnecessary hospital admissions by caring for and treating our patients in their own homes or local community settings?
Above all, are you someone who will provide strong clinical leadership and future direction for our Community Urgent Care services, working together to deliver excellent patient care and good team dynamics.
Oxford Health NHS Foundation Trust's (OHFT) Community Health Services, Dentistry & Primary Care Directorate comprises several services which provide same day, acute and urgent care to patients, close to, or where possible, in their own home as a safe alternative to secondary care.
Our services operate 7 days a week, 8am till 8pm and include Same Day Emergency Care Units, Urgent Community Response (UCR), Hospital at Home visiting teams (in conjunction with secondary care), and Specialist Falls Services - all supported through a clinical co-ordination centre - Single Point of Access (SPA).
This position will require you to adopt a lead clinical role in the provision of Community Urgent Care Services within Oxfordshire, ensuring appropriate clinical governance arrangements.
We provide clinical and professional leadership and direction, education learning and development for clinical staff in maintaining clinical and non-clinical standards of care and in implementing service improvements. This includes ensuring that Care Quality Commission (CQC) essential standards are met and exceeded.
Main duties of the job
This role will:
1. Provide clinical leadership for clinicians delivering services across the Community Directorate.
2. Respond to clinical staff, patients and carers and be responsive to their experiences and concerns about clinical standards.
3. Provide clinical leadership and direction for clinical staff in maintaining clinical and non-clinical standards of care and in implementing service improvements.
About us
Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application you are encouraged to read the "candidate guide to making an application" which is attached to all roles. Please include details around qualifications (including years these were gained particularly if we need to assess for clinical roles that these are still valid) and ensure that the supporting statement is tailored to the role you are applying for and addresses the essential criteria found in the JD.
As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset. Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: "Outstanding care delivered by an outstanding team"
Our values are: "Caring, safe and excellent"
Job responsibilities
The post-holder will:
1. Act as a role model for clinical staff demonstrating and promoting the organisations core values, beliefs and professional behaviours including respect, non-discrimination, empowerment, and inclusion.
2. Provide clinical leadership and direction.
3. Develop and maintain excellent working relationships with other senior colleagues to ensure the achievement of Pathway objectives.
4. Develop and promote innovation and service improvement through local and national initiatives.
5. Support influence the planning and development of Community Services strategies.
6. Establish effective relationships with other service providers in the public, voluntary and private sectors to enable effective joint working with the Trust.
7. Promote awareness of clinical and non-clinical risk amongst all staff.
8. Take responsibility for a level of involvement in clinical activity as appropriate to the post involving critical analysis and advice concerning highly complex situations.
9. This role will be part of the relevant service management team on call rota and may involve working unsocial hours during evenings and at weekends as well as working in hours as service need dictates to attend Oxford Health NHS Foundation Trust meetings as required.
Person Specification
Qualifications
* Professional nursing or allied health profession qualification.
* Educated to degree level.
Knowledge
* Extensive knowledge of clinical governance and Care Quality Commission (CQC) essential standards of care.
* Experience of leading the planning, delivering and evaluation of care to address changing needs.
* Detailed understanding of the key policy issues affecting the delivery of health and social care across local health economy and at national level.
* Experience of undertaking clinical audit and implementing the audit cycle.
* Specialist knowledge of contemporary health and social care agendas.
Personal Qualities
* Excellent interpersonal skills.
* Flexible and adaptable.
* Assertive and confident.
* Able to work independently.
* Active team member.
* Committed to growth and development of colleagues and environment.
* Able to motivate colleagues.
* Approachable.
* Diplomatic.
* Committed to personal growth.
* Counselling skills.
* Coaching skills.
* Able to facilitate professional growth in colleagues.
* Committed to constant review and change.
Experience
* Ability to demonstrate personal and professional leadership skills.
* Well-developed communication skills both verbal and written.
* Evidence of continual professional development.
* Ability to negotiate and persuade in complex and difficult situations.
* Successful budget and resource management.
* Managing poor performance and dealing with misconduct issues.
* Undertaking interviews and investigations.
* Teaching staff in formal and informal methods.
* Mentoring, coaching and supervision in the clinical setting and able to use a facilitative approach.
* IT skills, in word processing, spreadsheets, e-mail and internet use.
* Ability to think logically, use initiative and problem solve.
* Assessment of training and development needs and training of staff.
* Ability to manage competing priorities and to work under pressure.
* Good understanding of equity and diversity and have non-judgemental approach to patients, staff, and partners.
Skills
* Demonstrable ability and experience of managing clinical and non-clinical staff.
* Demonstrate an ability to organise self and others.
* Demonstrate an ability to motivate self and others.
* Demonstrate an ability to communicate at different levels and relay information to people with different levels of ability to understand.
* Experience of implementation of clinical governance frameworks.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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