ICA - Field Performance Manager page is loaded
ICA - Field Performance Manager
Apply locations: BURHAM, Burham, CHATHAM, Battle, Dover
Time type: Full time
Posted on: Posted 3 Days Ago
Time left to apply: End Date: April 30, 2025 (17 days left to apply)
Job requisition id: JR5759
Closing Date: 01/06/2025
Job Title: Instrumentation, Control and Automation Field Performance Manager
Location: Kent. Hybrid working 2/3 days per week with site visits and meetings.
Employment Type: Permanent
Hours: 37
We are recruiting an Instrumentation, Control and Automation (ICA) Field Performance Manager to be responsible and accountable for the safe, compliant operation and maintenance of all ICA assets and the health and safety of technicians within a specific geographical area for the water function. Your responsibilities will also include efficiency, productivity, standards, and quality to ensure compliance, serviceability, and effectiveness within the wastewater function.
You will lead, manage and develop a team of approximately 20 team members and the associated performance, resources, and budgets with a key focus on succession planning. The role has a focus of 25% people management and 75% operational management.
Your responsibilities include:
1. Budget management for your area at an estimated £2m.
2. Acceptance and operation of capital delivery projects as they are completed.
3. The performance of ICA assets at +-1200 sites.
4. Follow established procedures within your remit such as finance and information requests.
5. Setting annual targets with Area Manager, allocated in terms of targets and business requirements, and you have autonomy in determining how these are achieved.
6. Problem Solving - The majority of issues are routine and solved using experience and judgement.
7. Autonomy in solving customer issues and issues relating to failed sites; for specific incidents such as pollution, use guidelines to escalate to management.
8. Drive Change and Innovation to impact compliance and productivity.
9. Communicate clearly to the team to enable the effective delivery of change.
10. Clear and continuous communication with stakeholders both internal and external.
11. Collaborate with other District Managers on contract issues, information requests, and to work together on problem solving and improvements.
12. Interact and communicate with external customers to notify and resolve issues.
13. Manage commercial risk around the engagement of contractors.
14. Ensure Public health, company reputation, regulatory and legislative compliance are at the forefront of our actions.
15. Keep an overview of ISO14001 requirements within the operational area to ensure compliance with Southern Water’s Environmental Management System.
16. Collaborate with external regulatory bodies and represent the company to the media.
17. Successfully manage events and incidents in your area in and out of hours as required.
Skills required:
1. Previous leadership/management experience in a similar-sized team.
2. Experience in either instrumentation, control, or automation disciplines.
3. Technical management.
4. Experience in a process-driven, regulated industry such as oil & gas, manufacturing, pharma, or food production.
5. A technical qualification in a related field.
6. Budget/financial management.
7. Self-motivated and pro-active.
8. Excellent communication skills at all levels including explaining technical subjects to a non-technical audience.
9. Passionate about Team development.
This is a job where you can make a difference to our customers and environment; this is a very rewarding role, and we need your technical abilities!
Not one day is the same, but as a great team player, you will be ready to take on the challenge with a proactive mindset and make the required improvements to keep the sites running without any interruptions!
Join our Water Team and see how far your career could progress with a company committed to career progression, training, and development opportunities, our customers, and the environment.
Interested in the role?
We reserve the right to close this advertisement early if we receive a high volume of suitable applications, so if you are interested in the position, please do send your application over today to ensure consideration.
Every Body Welcome
We value diversity and are committed to providing an inclusive and accessible recruitment process. If you require any reasonable adjustments to facilitate your participation in the recruitment process, please do not hesitate to let us know. We are dedicated to ensuring that all candidates have an equal opportunity to showcase their skills and experience.
We succeed together
Our customers are at the heart of everything we do, because delivering water for life is our core purpose. To achieve this, we need 24/7 support in place to resolve incidents quickly and efficiently. All our employees understand the importance of out-of-hours incident support – because when problems appear, fixing them is our top priority. That’s why our people join together and support when and however needed to make sure our customers get the service they deserve. Joining the Southern Water family means you’ll become part of our incident support team. During your interview, your manager will speak to you about any incident support rotas that apply to your position.
* Company and performance-related bonus
* Generous pension with up to 11% company contribution
* Life assurance payment equal to four times your annual salary
* Health benefits through a Cash Plan
* Two paid community volunteering days a year
* 25 days annual holiday
* Occupational health service
* Perkbox benefits offering discounts and savings on several products and experiences
* Study support may be available for job-related qualifications
* We offer competitive maternity leave and flexible return to work options
Need flexibility in your work?
Does this opportunity excite you but you’re not 100% sure if you meet all the requirements for the role? Or are you concerned that ‘normal’ office hours aren’t possible given your personal circumstances? Whilst we can’t accommodate every flexible working request, we’ll try to find a practical solution. So why not engage with us and find out more about this role? #LI-Hybrid
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