Group1 Lincoln is looking for an Aftersales Manager. Your role You will have excellent communication and organisational skills to deal with customers face to face or over the phone, providing an outstanding customer service to all customers. As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim. Manage the aftersales teams including parts, vehicle technicians and service advisors Coach and motivate the teams Monitor performances against agreed targets and budgets Analyse areas of performance and weakness & provide guidance Your profile Don’t worry about ticking off every single skill here − if you care about delivering great experiences as much as we do, we want to hear from you. Previous experience of working within the automotive industry Comprehensive knowledge of the motor trade Able to influence, motivate and manage a team effectively Maintain methodical and logical approach to varying workloads Will be able to meet deadlines and prioritise workloads We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply. Rewards 24/7 online access to healthcare professionals Car purchasing and lease schemes Servicing, parts & accessory colleague discounts. Enhanced holiday allowance with length of service Paid day off for your birthday Company share purchase plan Colleague referral payments Industry leading family friendly policies Numerous training, learning and development options to suit everyone Plus lot’s more