A great opportunity has arisen for a Customer Project Manager to join a leading company driving fibre delivered products and services to partners and business customers across the UK. The Customer Project Manager is responsible for managing customer projects in order to ensure the timely and successful delivery of products and services. The position requires strong communication skills, as well as the ability to understand customer needs and align internal teams to meet those needs. The role will include agreeing with the client timelines, changes to the project and reporting requirements and delivering on those requirements at an agreed frequency/regularity.
Responsibilities
Manage end-to-end project delivery, ensuring on-time, on-budget, and high-quality delivery of products and services
Engage with Bid forums and customers and support pre-sales activity to develop a pipeline plan
Create Project Initiation Documents and project plans that align with customer requirements and internal capabilities
Communicate project status to the customer and internal stakeholders throughout the project lifecycle
Identify and manage project risks, assumptions, issues, and dependencies
Ensure that all project deliverables are produced on time and to the required quality standard
Manage and motivate project team members to ensure tasks are completed on time and within budget
Provide regular and accurate project reporting to the Programme Manager and senior management
Provide i...