Co-ordinator for Termination of Pregnancy Service
Cwm Taf Morgannwg University Health Board
To manage the administrative process of patient pathways ensuring a smooth and efficient service for patients throughout their appointments and subsequent treatments for the Termination of Pregnancy service.
Main duties of the job
The main purpose of this post is to actively manage the administrative process of patient pathways ensuring a smooth and efficient service for patients throughout their appointments and subsequent treatments for the Termination of pregnancy service.
The post holder will handle highly confidential and sometimes very contentious and sensitive information of personal and financial nature and sometimes will therefore be relied upon to observe and comply with specific and implied confidentiality rules and polices, as well as those depicted by the Royal College of Obstetricians & Gynaecologists (RCOG), National Institute for Clinical Excellence (NICE) and Welsh Government (WG).
The post holder should have excellent organisation skills, be able to communicate with all levels of staff, outside organisations and demonstrate significant level of initiative within broad procedural guidelines.
The post holder is expected to work independently and flexibly to support the service, this may involve working across sites and evenings as required. Work is managed rather than supervised.
About us
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.
We live by our core values:
* We listen, learn and improve
* We treat everyone with respect
* We all work together as one team
We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications and/or Knowledge
* NVQ Level 3/BTEC in Business or equivalent experience
* Knowledge of legalities of Termination of Pregnancy
* Working knowledge of Termination of Pregnancy Services
* Knowledge of medical terminology
Experience
* Experience of working with distressed/emotional clients
* Previous experience of working within a role utilising medical terminology
Aptitude and Abilities Skills
* Autonomous working
* Ability to prioritise workload
* Resilience under pressure
* Demonstrate good time management skills
* Ability to maintain strictest confidentiality
* Ability to speak welsh
Personal Qualities
* Enthusiastic/motivated team player
* Ability to work under pressure
* Able to manage patients and relatives in a sympathetic manner
Circumstances
* Reliable and flexible to meet service needs
Other
* Maybe required to work across all CTMUHB sites, so will need ability to travel in a timely manner
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Cwm Taf Morgannwg University Health Board
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