NHS North Of England Commissioning Support Unit
We are looking for a skilled individual to provide an office and administrative service to the management team.
The successful candidate will have experience working in an office environment and have excellent computer abilities. Applicants should also have good organisation, communication and interpersonal skills.
We offer a friendly working environment in an organisation with a supportive and developmental ethos.
Visit us at www.seatonparkmedicalgroup.co.uk or email carolyn.heads@nhs.net or call 01670 611241.
Closing Date: 20 January 2025
Interview Date: 4 February 2025
Seaton Park Medical Group is an Equal Opportunities Employer
Main Duties of the Job
Provision of a modern, comprehensive customer-focused reception service to the patients of Seaton Park Medical Group across 2 sites, one in Ashington and one in Newbiggin.
About Us
The practice philosophy is rooted in a culture of care. Everyone working within the practice is committed to the NHS, to the provision of a high-quality service and to respect and value for our patients and each other.
We are a friendly, welcoming and inclusive team who enjoy working together.
The practice's aim to be a top-quality healthcare team is supported by our values: working in partnership with our patients, quality, innovation, fairness, continuous learning and a supportive team.
Job Responsibilities
The scope of the job is contained within the management function. The post-holder will work closely with the Management Team carrying out the day-to-day administrative activities and office systems as directed.
Personal Aspects:
* Working in a self-directed and self-managed way taking responsibility for organising activities from planning/scheduling through to completion.
* Being able to accept and deal with ownership of activities.
* Using one's own initiative to suggest solutions to organisational problems.
* Organising, prioritising and managing one's own workload in a busy and pressured environment.
* Recognising the boundaries for autonomous decision-making and where more senior assistance must be sought.
* Working in a rapidly changing environment.
* Adhering to the values of the Practice.
Organisational Aspects:
* Providing an efficient administrative and office service to the Management team.
* Preparing, updating and distributing documentation and information resources for internal and external use as directed, using an appropriately presented style.
* Providing support to the Management Team for external engagements, internal events and meetings and staff well-being.
* Providing support to the Management Team for premises and housekeeping.
* Co-ordinating and administering cost effective and efficient purchasing and stock control systems.
Please see attached job description for a full overview of the role and responsibilities.
Person Specification
Qualifications
* Experience gained through work equivalent to NVQ level 3.
* NVQ level 3 Business Administration.
Personal Attributes
* Able to work in a fast-paced changing environment.
* Personal integrity and loyalty.
* High degree of personal motivation.
* Flexibility.
* Confidentiality and trustworthiness.
* Team player.
* Professional manner and organised approach.
* Well presented.
Experience
* Demonstrable and proven organisational capability.
* Following instructions to completion.
* Taking ownership and responsibility for managing and completing own workload.
* Providing secretarial support to meetings.
* Maintaining coherent and efficient office and administrative systems and processes.
* Co-ordinating meetings and events.
* Demonstrable experience in dealing with sensitive and confidential information.
* Knowledge of the Primary Health Care environment.
* Understanding of Confidentiality and Data Protection Act.
Physical
* Able to travel between sites.
* Occasional flexibility with working hours.
Skills
* Good knowledge of IT systems and software programmes such as Outlook, Word, Excel and PowerPoint.
* Good organisation and administrative skills.
* Good time management, planning and prioritisation abilities.
* Good communication skills, verbal and written.
* Good interpersonal skills.
* Self-motivating and use of initiative.
* Ability to work under pressure in a busy working environment and able to multi-task and prioritise work.
* Minute taking skills.
* Wider IT experience including Publisher, Projects and access databases.
Employer Name
NHS North Of England Commissioning Support Unit
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