Job summary 1 x 37.5 hours and 1 x 22.5 hours per week The Enhanced Mental Health Team West are looking to recruit 2 motivated & enthusiastic Support Workers to join our successful, friendly & supportive team. Our Support Workers are key individuals who work very closely with all members of the MDT. W hilst this post requires no professional registration, experience within mental health is essential. The post holder's professional development will be supported by the service through regular supervision & training opportunities. The team is committed to providing a high-quality service that strives to provide excellence recovery-based interventions for people with severe and enduring mental health difficulties. The posts include one full time & one part-time (22.5 hours) the service is open Monday to Friday 08.30 to 19.00 & Saturday & Sundays 9-5. Flexible working can be discussed. All staff are allocated agile working equipment. At the time of advertising, this role is eligible for sponsorship under the Health and Care Worker visa. However, sponsorship can only be offered if the prorated salary meets the minimum salary threshold of £23,200 set by UK Visa and Immigration. Main duties of the job The successful candidates will be working directly with service users & their families in the community. They will be required to work closely with care coordinators to deliver interventions in line with agreed care plans. Interventions are provided with the purpose of preventing relapse, increasing social inclusion & helping the service users to move on from secondary mental health services. The successful candidates will need to adopt a flexible approach to the changing demands of the service by thinking creatively, organising their own time & prioritising their workload. The post holders will manage a small caseload providing feedback to the wider team during reviews & remain in touch with the services users during any admissions to hospital. Full support & training will be provided, along with access to regular supervision both individually & as a team. If you would like to have an informal chat regarding any of the requirements related to the post, please contact the team. All employees of the Trust are strongly encouraged to be fully vaccinated against COVID-19 to protect patients. We are aware that an increasing number of applicants are using AI technology to generate responses on NHS Job application forms. We strongly discourage this and will conduct a thorough screening process before selecting candidates to progress to the next stage. If you are using AI to enhance your application, please disclose this in your NHS Jobs application form. About us We are a specialist NHS Foundation Trust that provides community, mental health and learning disability services for the people of Barnsley, Calderdale, Kirklees and Wakefield. We also provide low and medium secure services and are the lead for the west Yorkshire secure provider collaborative. Our mission is to help people reach their potential and live well in their communities, we do this by providing high-quality care in the right place at the right time. We employ staff in both clinical and non-clinical services who work hard to make a difference to the lives of service users, families and carers. We encourage and welcome applications from all protected characteristic groups, we value diversity and want our workforce to be reflective of our communities. Being a foundation Trust means were accountable to our members, who can have a say in how were run. Around 14,300 local people (including staff) are members of our Trust. Join us and you will be one of over 4,500 staff committed to supporting and improving the mental, physical and social needs of the thousands of people we meet and help each year. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all colleagues and volunteers to share this commitment. We do reserve to right to close vacancy before the advertised closing date if necessary, so please apply as soon as possible. Date posted 14 April 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year Contract Permanent Working pattern Full-time, Part-time, Flexible working Reference number C9378-B2105 Job locations Kendray Hospital Doncaster Road Barnsley S Yorkshire S70 3RD Job description Job responsibilities JOB SUMMARY The post holder will: under the supervision/direction of registered health care professionals/associate practitioner, within a delegated framework for agreed tasks, seek support as and when necessary, in the delivery of psychological and physical care to a defined group of people. as part of a healthcare team, provide the highest standards of safe and compassionate planned care to people that maximises their recovery and rehabilitation potential. develop and maintain meaningful therapeutic relationships with people. Adopt a polite, positive and empathetic approach, communicating effectively and informatively. demonstrate an understanding of the care and treatment programmes of a designated group of service users to enable you to instruct, advise and guide service users, family and carers. To make the appropriate adjustments within own level of competence and be able to communicate any changes to service users and registered health care professionals. be required to concentrate for periods of time, depending upon the care intervention/care plan eg, following the observation policy, taking, recording of physical observations etc, and responding to issues of concern appropriately. This may include areas of work requiring physical effort, with regard to risk, health & safety. exercise a degree of independence, initiative and judgement and consider different approaches when delivering tasks. Assess situations, for eg, following the observation policy, identify and resolve potential problems within own levels of competence. ensure the care experienced is positive and service user safety is maintained. Treat everyone eg, service users, their relatives, visitors, colleagues etc, with respect, dignity, courtesy and in accordance with the Trusts Values. feedback their observations to the registered professional / clinical team to contribute to the care planning process. Understand the principles underlying care planning eg, enabling the service user to reach an optimum level of functioning/ independence/recovery. implement care within well-established policies, procedures, protocols, guidelines and established clinical care plans. Organise a range of activities eg, facilitate meaningful activities. apply basic knowledge of longer-term health conditions, within the remit of care planning, providing advice, support and feedback to a registered professional. Undertake the physical aspects of care eg, moving and handling of service users. Use items of equipment in delivering care eg, hoists, wheelchairs etc. (as appropriate to the role), ensuring appropriate instruction on their use has been received. assist in dealing with verbal/physical aggression using de-escalation techniques, this may include the need for restraint and/or seclusion (as appropriate to the role). Support service users with personal care duties (bathing, toileting, dressing, support with meals, assist patients with their appearance), as part of a healthcare team, provide the highest standards of safe and compassionate planned care to people that maximises their recovery and rehabilitation potential. Undertakes a limited range of delegated clinical care duties relevant to the service provided/work area and records patient observations: e.g. taking blood pressure, blood glucose monitoring, pregnancy testing, observing patients for signs of agitation or distress, removal of peripheral cannula urinalysis, removal of catheter. participate in a flexible rostering arrangement providing 24-hour/7 day care (as appropriate to the role) For full details of the role please see the supporting documents attached. Job description Job responsibilities JOB SUMMARY The post holder will: under the supervision/direction of registered health care professionals/associate practitioner, within a delegated framework for agreed tasks, seek support as and when necessary, in the delivery of psychological and physical care to a defined group of people. as part of a healthcare team, provide the highest standards of safe and compassionate planned care to people that maximises their recovery and rehabilitation potential. develop and maintain meaningful therapeutic relationships with people. Adopt a polite, positive and empathetic approach, communicating effectively and informatively. demonstrate an understanding of the care and treatment programmes of a designated group of service users to enable you to instruct, advise and guide service users, family and carers. To make the appropriate adjustments within own level of competence and be able to communicate any changes to service users and registered health care professionals. be required to concentrate for periods of time, depending upon the care intervention/care plan eg, following the observation policy, taking, recording of physical observations etc, and responding to issues of concern appropriately. This may include areas of work requiring physical effort, with regard to risk, health & safety. exercise a degree of independence, initiative and judgement and consider different approaches when delivering tasks. Assess situations, for eg, following the observation policy, identify and resolve potential problems within own levels of competence. ensure the care experienced is positive and service user safety is maintained. Treat everyone eg, service users, their relatives, visitors, colleagues etc, with respect, dignity, courtesy and in accordance with the Trusts Values. feedback their observations to the registered professional / clinical team to contribute to the care planning process. Understand the principles underlying care planning eg, enabling the service user to reach an optimum level of functioning/ independence/recovery. implement care within well-established policies, procedures, protocols, guidelines and established clinical care plans. Organise a range of activities eg, facilitate meaningful activities. apply basic knowledge of longer-term health conditions, within the remit of care planning, providing advice, support and feedback to a registered professional. Undertake the physical aspects of care eg, moving and handling of service users. Use items of equipment in delivering care eg, hoists, wheelchairs etc. (as appropriate to the role), ensuring appropriate instruction on their use has been received. assist in dealing with verbal/physical aggression using de-escalation techniques, this may include the need for restraint and/or seclusion (as appropriate to the role). Support service users with personal care duties (bathing, toileting, dressing, support with meals, assist patients with their appearance), as part of a healthcare team, provide the highest standards of safe and compassionate planned care to people that maximises their recovery and rehabilitation potential. Undertakes a limited range of delegated clinical care duties relevant to the service provided/work area and records patient observations: e.g. taking blood pressure, blood glucose monitoring, pregnancy testing, observing patients for signs of agitation or distress, removal of peripheral cannula urinalysis, removal of catheter. participate in a flexible rostering arrangement providing 24-hour/7 day care (as appropriate to the role) For full details of the role please see the supporting documents attached. Person Specification Training Essential Must be willing/able to undertake all appropriate Trust mandatory training requirements, and subsequent refresher training relevant to the area. Must be willing/able to undergo job development and training. Demonstrate excellent knowledge of service user safety, eg, Prevention & management of violence & aggression, moving and handling, etc. Experience Essential In providing personal care and related procedures for those with health/social needs. In working in a caring environment at a band 2 or equivalent level of competence. In dealing with the public. In working as an effective team member. Of demonstrating own duties. Ability to work effectively, professionally and under own initiative or as part of a multidisciplinary team. In demonstrating initiative, decision-making and prioritisation skills. Evidence of a commitment to user/carer involvement. Personal Attributes Essential Responsive attitude and approach. Dress appropriately for the environment. A current driving licence and access to a car during the working day is essential (reasonable adjustments will be considered for any applicants who are unable to drive due to a disability). Physical Atrributes Essential A satisfactory sickness record over previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where sickness is related to a disability and/or pregnancy). Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary). Experience Essential In providing personal care and related procedures for those with health/social needs. In working in a caring environment at a band 2 or equivalent level of competence. In dealing with the public. In working as an effective team member. Of demonstrating own duties. Ability to work effectively, professionally and under own initiative or as part of a multidisciplinary team. In demonstrating initiative, decision-making and prioritisation skills. Evidence of a commitment to user/carer involvement. Special Knowledge/Skills Essential As appropriate to the role: Demonstrates excellent customer care skills; Enthusiastic, able to work flexibly on a 24hr shift pattern to meet the needs of service users; Demonstrates safe decision-making skills commensurate with role; Excellent communicator; Good IT/keyboard skills; Diversity/Cultural understanding; Knows responsibilities regarding confidentiality and trust; Resilience to pressure and exposure to emotional, distressing or hazardous situations eg, verbal aggression, body fluids, etc; Non-judgemental, empathetic manner; Demonstrates Trust Values; Excellent interpersonal skills; Good administration and organisational skills; Able to use observation skills to identify potential services user, environmental risks etc. and act appropriately; Able to fulfil the requirements of the value-based induction. Desirable Language skills other than English. Experience of supervising/inducting others. Qualifications Essential GCSE A-D or grade 3-9 in English and Maths or equivalent. Level 2 qualification/or working through, with the ability to demonstrate competencies at level 3. Care Certificate or required to achieve within 12 weeks of commencement. Desirable Apprenticeship level 3 or equivalent eg, RQF(regulated Qualification Framework)NVQ level 3 in Health & Social Care or equivalent. Experience of the speciality area. Willingness to undertake further study. Person Specification Training Essential Must be willing/able to undertake all appropriate Trust mandatory training requirements, and subsequent refresher training relevant to the area. Must be willing/able to undergo job development and training. Demonstrate excellent knowledge of service user safety, eg, Prevention & management of violence & aggression, moving and handling, etc. Experience Essential In providing personal care and related procedures for those with health/social needs. In working in a caring environment at a band 2 or equivalent level of competence. In dealing with the public. In working as an effective team member. Of demonstrating own duties. Ability to work effectively, professionally and under own initiative or as part of a multidisciplinary team. In demonstrating initiative, decision-making and prioritisation skills. Evidence of a commitment to user/carer involvement. Personal Attributes Essential Responsive attitude and approach. Dress appropriately for the environment. A current driving licence and access to a car during the working day is essential (reasonable adjustments will be considered for any applicants who are unable to drive due to a disability). Physical Atrributes Essential A satisfactory sickness record over previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where sickness is related to a disability and/or pregnancy). Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary). Experience Essential In providing personal care and related procedures for those with health/social needs. In working in a caring environment at a band 2 or equivalent level of competence. In dealing with the public. In working as an effective team member. Of demonstrating own duties. Ability to work effectively, professionally and under own initiative or as part of a multidisciplinary team. In demonstrating initiative, decision-making and prioritisation skills. Evidence of a commitment to user/carer involvement. Special Knowledge/Skills Essential As appropriate to the role: Demonstrates excellent customer care skills; Enthusiastic, able to work flexibly on a 24hr shift pattern to meet the needs of service users; Demonstrates safe decision-making skills commensurate with role; Excellent communicator; Good IT/keyboard skills; Diversity/Cultural understanding; Knows responsibilities regarding confidentiality and trust; Resilience to pressure and exposure to emotional, distressing or hazardous situations eg, verbal aggression, body fluids, etc; Non-judgemental, empathetic manner; Demonstrates Trust Values; Excellent interpersonal skills; Good administration and organisational skills; Able to use observation skills to identify potential services user, environmental risks etc. and act appropriately; Able to fulfil the requirements of the value-based induction. Desirable Language skills other than English. Experience of supervising/inducting others. Qualifications Essential GCSE A-D or grade 3-9 in English and Maths or equivalent. Level 2 qualification/or working through, with the ability to demonstrate competencies at level 3. Care Certificate or required to achieve within 12 weeks of commencement. Desirable Apprenticeship level 3 or equivalent eg, RQF(regulated Qualification Framework)NVQ level 3 in Health & Social Care or equivalent. Experience of the speciality area. Willingness to undertake further study. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name South West Yorkshire Partnership NHS Trust Address Kendray Hospital Doncaster Road Barnsley S Yorkshire S70 3RD Employer's website https://www.southwestyorkshire.nhs.uk (Opens in a new tab)