Our client, a global leader in Freight Forwarding is now recruiting for a Trainee Imports Clerk based at Trafford Park The purpose of the role is to ensure customers receive the very best imports service at all times in connection with cargo en-route and to update customers on any changes to arrival schedules. This may also include advice of charges. Joining the Import team, the department holds responsibility for the day-to-day processing of Imports documents, costing and billing activities for accounts. The role involves compliance to both Internal & client specific SOP's designed to ensure that agreed service standards and financial compliance are maintained to the highest level on a consistent basis MAIN DUTIES & RESPONSIBILITIES OF THIS ROLE: Using internal Freight Management Systems, Microsoft Packages (Word/Excel/Outlook) & Telephone Accurately maintain shipment data/status into Internal Freight Management Systems Handling of documents, and upload to appropriate system Maintain documentation of internal processes & SOP's Internal & External communication to notify of any changes to key data/status Review of Exception reports to ensure common data issues/errors are identified & resolved Monitor & maintain filing system Assist Import department with administration duties EXPERIENCE REQUIRED Office experience Ideally worked in logistics/freight forwarding experience (not essential) Imports freight/logistics exposure/experience Computer Literate Good telephone and administration skills. Education to GCSE level standard or above. Computer literate & Excel competent. On the job/in house training will be provided PACKAGE AND BENEFITS Salary - up to £26,000 per annum dependant on experience. Hours Monday to Friday - Flexible working patterns of 8am-4pm, 9am-5pm or 10am-6pm. Opportunity to do hybrid working once up to speed with the role and have successfully passed probation period. Company events Company pension Cycle to work scheme Free parking Health & wellbeing programme Life insurance On-site parking