We are currently recruiting on behalf of our client in the medical industry for a dedicated and compassionate Night Call Handler. This role is crucial in providing support and assistance to hospitals during night hours. Full training will be provided to ensure you are well-equipped to handle all inquiries and emergencies effectively. Day-to-day of the role: Answering and managing incoming calls from hospitals efficiently. Providing accurate information and support based on caller needs. Documenting and escalating calls as necessary to ensure prompt resolution and care. Maintaining a high level of customer service and empathy at all times. Required Skills & Qualifications: Excellent communication skills. Ability to work night shifts on a rotating schedule (4 on, 4 off). Strong problem-solving abilities. Previous experience in a customer service or medical role is advantageous but not essential. Benefits: Comprehensive training program to fully equip you for the role. Competitive salary with opportunities for overtime. Supportive and collaborative work environment. Opportunities for career growth within the medical industry. Annual Salary: £18,500 Potential Earnings: Up to £26,000 with overtime Location: [Please insert location] Job Type: Part-time (28 hours per week) If you are a compassionate individual with a desire to make a difference in the medical field, we encourage you to apply. Please submit your CV to