Industry Manager
Location: UK, London
Length: Contract End Date – 02/03/2026
Rate: £46.15 p/h (Inside IR35)
Hours: 9am – 6pm (Hybrid – Tues, Wed, Thurs in office)
Role Overview:
This role is focused on managing customer relationships, driving sales strategies, and ensuring business growth. You will be the key point of contact for clients, helping to develop and implement business plans, identify new opportunities, and achieve revenue goals.
Key Responsibilities:
Customer Relationship Management:
* Act as the main contact for customer relationships, ensuring growth and success
* Build and maintain long-term, strategic customer relationships by understanding their needs and challenges
* Provide insights on industry trends and best practices to strengthen customer relationships
Sales Strategy & Revenue Growth:
* Develop and execute sales strategies to meet revenue targets
* Identify opportunities for growth within customer accounts and create tailored solutions
* Work independently to manage and close opportunities
Account Planning & Execution:
* Develop and own business plans for customers, ensuring alignment with their goals
* Plan and adjust strategies as needed to meet customer and revenue goals
* Collaborate with internal teams to drive results and solve customer issues
Opportunity Identification & Pitching:
* Identify new business opportunities and recommend strategies to drive growth
* Lead strategic sales pitches and deliver solutions that meet customer needs
* Analyse customer data to uncover insights and make data-driven decisions
Team & Stakeholder Collaboration:
* Work closely with cross-functional teams to address customer needs and achieve goals
* Share best practices and contribute to team learning
* Influence senior stakeholders to drive impactful decisions and strategies
Continuous Improvement:
* Drive improvements in sales processes and strategies
* Stay up-to-date on industry trends, our client products, and competitive landscape to remain an expert in your field
Skills & Experience:
Client Understanding:
* Ability to understand client goals and create our client's solutions to meet those needs
Relationship Building:
* Strong at creating and maintaining relationships at all levels within an organization, including senior leadership
Business Development:
* Experience in driving business growth, particularly through consultative sales or partnerships
Marketing & Advertising Experience:
* Background in marketing, retail, or digital businesses, with experience managing advertising budgets and campaigns
Media Planning & Buying:
* Experience in media planning, especially with AV (audio-visual) planning and buying
Complex Program Delivery:
* Ability to support or manage complex programs and transformational changes
Digital Media Knowledge:
* Familiar with our client’s products, including Search, Display, and YouTube
Stakeholder Management:
* Skilled at navigating complex organizations to achieve results collaboratively
Qualifications:
* Proven experience in managing customer relationships and driving sales growth
* Strong understanding of tools and products and industry trends
* Ability to lead strategic discussions and influence key stakeholders
* Bachelor’s degree or equivalent practical experience
* Background in digital media, advertising, or marketing
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