Level 3 Business Administration Apprentice
LAWRENCE CLEANING LTD
DUDLEY, DY1 2QD
Closes in 12 days (Wednesday 12 February at 11:59pm)
This apprenticeship opportunity offers a comprehensive learning experience where you will gain hands-on exposure to a range of administrative tasks while developing your skills in business processes, IT systems, communication, data analysis, and customer service.
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
* Understanding Company Processes: Gain a clear understanding of the company’s core processes and systems, assisting with tasks to ensure smooth and efficient operations.
* IT Systems & Tools: Utilise multiple IT packages and systems relevant to the company to complete administrative tasks, manage databases, and record and analyse data where required.
* Database Management: Update, maintain, and review databases to ensure information is accurate, up-to-date, and accessible for relevant stakeholders.
* Data Analysis: Generate and present data reports when needed, using available systems to analyse trends and support decision-making processes.
* Proactive Problem Solving & Decision Making: Exercise proactivity and sound judgement when approaching tasks and challenges, making well-reasoned decisions and tackling problems in a calm and effective manner.
* Collaboration & Relationship Building: Foster and maintain positive working relationships within the team and across departments to facilitate collaboration and ensure smooth communication.
* Communication Skills: Demonstrate clear and professional communication in a variety of formats, including face-to-face, telephone, written correspondence, and digital platforms. Be responsive to queries and requests from internal teams and external stakeholders.
* Project & Customer Service Focus: Take an active interest in ensuring the successful completion of projects and ensure customer requests and queries are handled efficiently and professionally.
* Professional Behaviour: Maintain a professional and positive attitude in all aspects of work, representing the company well both internally and externally.
Where you’ll work
19-21 HIMLEY ROAD, DUDLEY, DY1 2QD
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
DUDLEY COLLEGE OF TECHNOLOGY
Your training course
Business administrator (level 3) - Equal to A level
Your training plan
* Level 3 Business Administration Apprenticeship Standard qualification.
* In-house training will be provided on an ongoing basis. You will not be required to attend Dudley College as the course is delivered in the workplace only.
* An assessor will be allocated to you to support your progress through your qualification.
Requirements
Other in:
* Microsoft Office, Excel, Word, PowerPoint (grade N/A)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Analytical mindset
* Interpersonal skills
* Proactive
* Self-motivated
* Professional and courteous
About this company
We proudly provide cleaning services to organisations up and down the West Midlands from our base in Dudley. Our friendly, professional, and trustworthy cleaning staff are all directly employed and managed by us; an approach that enables us to keep a close eye on standards of cleanliness and customer satisfaction.
* There will be an opportunity for career development within the company whilst in a supportive and inclusive work environment.
* There will be opportunity to work on a variety of projects and gain practical experience.
The contact for this apprenticeship is:
DUDLEY COLLEGE OF TECHNOLOGY, Chloe Powell, Chloe.Powell@dudleycol.ac.uk, 01384 363158
The reference code for this apprenticeship is VAC1000298070.
Apply now
Closes in 12 days (Wednesday 12 February at 11:59pm)
When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.
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