Aftersales Contact Advisor - Hedge End -
Basic Salary: £22,000 -
OTE: £31,000 (uncapped) -
Over Performance Opportunity available -
Full Training Provided -
Please note: This role is to start from the next year.
Our client, a car dealer group head office based in Hedge End, has a requirement for a Contact Centre Executive to join their high-performing team.
Please note, previous Contact Centre experience is not required as full training is provided. This role will suit anyone with an outgoing personality, an excellent telephone manner, the drive to achieve and outperform targets, and a stable career history.
Responsibilities
As an Aftersales Contact Advisor, your responsibilities will include:
1. Taking “warm” calls from existing customers
2. Securing bookings for Servicing, Repairs & MOTs
3. Outbound calling to customers for retention and feedback on service
4. Being knowledgeable about the services available
5. Maximising every opportunity
6. Delivering the very highest levels of customer service
Experience, Skills & Qualifications
Essential Requirements:
1. Excellent Telephone Manner
2. Outgoing personality
3. Drive to achieve and outperform targets
4. Stable employment history
Desirable Requirements:
1. Call Centre Experience
2. Motor Trade Experience
Remuneration & Benefits
£22,000 Basic Salary
£31,000 On Target Earnings (uncapped)
Over Performance Opportunity available
Extensive Benefits Package
Working Hours
Monday to Friday 8am – 5pm
1 hour for lunch #J-18808-Ljbffr