Job summary We are seeking a permanent Band 3 administrator for our North Devon Perinatal Community Team; this is an exciting opportunity to join our team of secretaries & perinatal mental health professionals based in West Pilton Health & Wellbeing Clinic, Barnstaple. This role is for 22.5 hours a week (over 3 days working days to be discussed at interview). Devon Partnership Trust Perinatal Service is a well-established one & nationally awarded (Positive Practice in Mental Health - Community Perinatal Team 2016 winner). We have close working partnerships with our local Maternity & Health Visiting colleagues. We will provide on-going managerial supervision & development opportunities where appropriate. Main duties of the job We are looking for someone who has a positive attitude towards working in the field of mental health, is able to work alongside others within the team. Alongside general administration duties, the role will include, receiving and prioritising phone calls, from women who are using our service, family members and also professionals inside and outside of Devon partnership trust. Also there will be a requirement to use a number of different Trust computer systems and be able to do audio and copy typing. About us About Devon Partnership Trust We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery. We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do Our values We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas. We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader. Date posted 03 March 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year pro rata (22.5 hours per week) Contract Permanent Working pattern Part-time, Flexible working Reference number C9369-25-0120-1 Job locations North Devon Perinatal Service - West Pilton Youings Drive Barnstaple EX31 1QL Job description Job responsibilities Administration services underpin all of our clinical activity at Devon Partnership NHS Trust, which means our dedicated and enthusiastic administration workforce is vital to the delivery of first class care. The post holder will provide comprehensive administrative support to the assigned team. There will be an expectation for the post holder to be highly motivated, flexible and multi-skilled with excellent organisational skills. The post holder will have high standard of skills using Microsoft Office packages and experience of using bespoke IT systems. Please see attached job description and person specification for full details Job description Job responsibilities Administration services underpin all of our clinical activity at Devon Partnership NHS Trust, which means our dedicated and enthusiastic administration workforce is vital to the delivery of first class care. The post holder will provide comprehensive administrative support to the assigned team. There will be an expectation for the post holder to be highly motivated, flexible and multi-skilled with excellent organisational skills. The post holder will have high standard of skills using Microsoft Office packages and experience of using bespoke IT systems. Please see attached job description and person specification for full details Person Specification Qualifications Essential NVQ3 in administration or equivalent level administrative knowledge and experience GCSE English at Grade 4 or equivalent Evidence of continuing professional and personal development Desirable RSA 3 Word Processing or equivalent level of experience in practice Shorthand or Speedwriting Knowledge & Skills Essential Ability to work under pressure Able to plan, organise, prioritise, coordinate and work flexibly. Ability to exercise initiative operating within procedural guidelines. Ability to work without direct supervision on a day to day basis. Attention to detail/quality Able to deal with difficult situations Effective organisational skills. Prioritise own tasks, exercising a degree of independence, initiative and judgement without direct supervision Advanced keyboard skills Desirable Experience of audio typing Experience Essential Intermediate IT skills in Microsoft Office Packages, ie Word, Excel, PowerPoint and Outlook and Microsoft Teams Working knowledge of a range of administrative procedures including diary management and arranging appointments Experience or understanding of creating electronic records, electronic filing systems Electronic data base management. Ability to manage diverse workload whilst dealing with frequent interruptions Ability to meet deadlines and to work under pressure Exceptional organisational skills and ability to prioritise Ability to work both independently and as part of a team Ability to provide a high standard of secretarial support for meetings e.g. organising, booking venues and minute taking Knowledge of our business and how it supports patient care Excellent organisational skills Ability to prioritise workload and adapt to change when required Previous experience of working within an administrative or secretarial team Experience of dealing with confidential and complex information Desirable Ability to take accurate formal and informal minutes Demonstrate good numeracy and literacy skills Previous experience of working in a Healthcare or Social Care administrative setting Person Specification Qualifications Essential NVQ3 in administration or equivalent level administrative knowledge and experience GCSE English at Grade 4 or equivalent Evidence of continuing professional and personal development Desirable RSA 3 Word Processing or equivalent level of experience in practice Shorthand or Speedwriting Knowledge & Skills Essential Ability to work under pressure Able to plan, organise, prioritise, coordinate and work flexibly. Ability to exercise initiative operating within procedural guidelines. Ability to work without direct supervision on a day to day basis. Attention to detail/quality Able to deal with difficult situations Effective organisational skills. Prioritise own tasks, exercising a degree of independence, initiative and judgement without direct supervision Advanced keyboard skills Desirable Experience of audio typing Experience Essential Intermediate IT skills in Microsoft Office Packages, ie Word, Excel, PowerPoint and Outlook and Microsoft Teams Working knowledge of a range of administrative procedures including diary management and arranging appointments Experience or understanding of creating electronic records, electronic filing systems Electronic data base management. Ability to manage diverse workload whilst dealing with frequent interruptions Ability to meet deadlines and to work under pressure Exceptional organisational skills and ability to prioritise Ability to work both independently and as part of a team Ability to provide a high standard of secretarial support for meetings e.g. organising, booking venues and minute taking Knowledge of our business and how it supports patient care Excellent organisational skills Ability to prioritise workload and adapt to change when required Previous experience of working within an administrative or secretarial team Experience of dealing with confidential and complex information Desirable Ability to take accurate formal and informal minutes Demonstrate good numeracy and literacy skills Previous experience of working in a Healthcare or Social Care administrative setting Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Devon Partnership NHS Trust Address North Devon Perinatal Service - West Pilton Youings Drive Barnstaple EX31 1QL Employer's website https://www.dpt.nhs.uk/ (Opens in a new tab)