Job Summary The primary function of the role is to ensure that we have the best relationship possible with the persons representing the Account for the Customer. These relationships will be built on the highest level of customer service enabling us to achieve long term customer retention, maximising additional and new works at the highest profitability achievable, from both existing and new accounts. Principal Responsibilities Identifying Regional and National opportunities to develop positive Client relationships where Trinity’s high quality service delivery will encourage the development of long standing partnerships with our Clients. Identify key targets aligned with Trinity service sales strategy from initial engagement, relationship development, identify key decision makers, completing site surveys, production of the proposal, negotiation, and the closing of associated maintenance agreements. Responsible for providing accurate forecast to the Senior Leadership team on a weekly basis. To facilitate the relationship between the Client and Trinity, ensuring that all maintenance orders are handed over and communicated correctly to meet customer’s requirements. This will involve regular communication with Operational, Service, Admin, and working with the regional Delivery Teams when required. To ensure that new contracts are reviewed fully prior to mobilisation, including a detailed servicing schedule is agreed (supported by mobilisation manager) with the client and Admin Team and recorded on the Trinity’s service management system. You will bring experience in Sound management, communication, organisational and interpersonal skills. Planning, executing and delivering complex sales initiatives Ability to develop & maintain strong customer relationships Ability to achieve both short and long term objectives. Ability to prioritise workloads to meet agreed targets. High level of commercial experience and awareness. Benefits • 23 days holiday, plus bank holidays • Company pension scheme • Life assurance • Employee Welfare assistance programme Equal Opportunities in Practice We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Security Vetting It is an industry requirement that successful candidates / future employees undergo security vetting. Offers of employment are subject to satisfactory vetting and may be withdrawn if the required standards are not met. Festive Period There will no responses to applications to this role during the festive period. Our offices will reopen on January 2nd 2025 and all applications will be reviewed in the new year.