Summary About the position: This position is located at the 48 FSS Marketing Office on RAF Lakenheath, UK. This position is flexible with 0 hours guaranteed, schedules hours will be between 0 and 40. This position requires shift work to provide coverage on days, evenings, weekends, holidays, or special situations. Responsibilities Provides marketing support to all FSS activities through design and development of a variety of publicity materials and creation of content promoting FSS programming and events. Prepares designs, text, illustrations, content items, and page layouts for printed and digital platforms including but not limited to booklets, blogs, websites, posters, fliers, digital screens, brochures, signs, menus, newsletters, and social media posts. Receives requests for publicity actions from FSS Marketing Director and activities in draft form. Uses own judgment to evaluate and determine the appropriate graphics, verbiage, layout, design materials, and platforms to appeal to target audiences such as teens, young adults, families, and retirees. Ensures the accuracy of all marketing and publicity materials before publication. Maintains and updates current information about FSS activities to include hours of operation, fees and changes, specials, and any other related information as needed. Researches and applies current best practices for marketing techniques used as compared to the private industry to elevate FSS promotions. Provides guidance and recommendations to activity managers on the design and messaging to effectively market and promote to the target audience. Prioritizes work requests and maintains records of services provided to customers. Interacts with, answers questions, provides guidance, and responds to feedback from customers through in-person engagement, social media inquiries or messages and surveying methods. Determines needed supply items and amounts and keeps accurate control of inventory. Ensures equipment is maintained properly and coordinates required repairs. Performs other duties as assigned. If interested in this position please preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12547294 Requirements Conditions of Employment Qualifications Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 10/04/2024 The Area of Consideration for this vacancy announcement is US Citizens and must possess a social security number and card. Must be able to provide documentation proving residence status overseas. Business Based Action Family Member Preference Military Spouse Preference Outside Applicant Veteran Spouse/Widow/Parent of Veteran Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Must have knowledge of or experience in providing marketing and publicity principles and practices. Must have experience as a commercial graphic designer, artist, or illustrator, demonstrating the ability to create, design, and lay out copies and artwork. Knowledge of and experience in using Adobe Creative Suite (InDesign, Photoshop, & Illustrator) is required; experience in other layout programs of similar design may be acceptable. Prior experience working on Mac/Apple computers is preferred. Experience using social media, videography, and Wordpress are highly desired. Must have the ability to read, write, and speak English. Must have experience in customer service. Must have skill in communicating orally and in writing. Education Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution in order to qualify. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Additional Information Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration. U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal affiliation. All Federal NAF employees are required by PL 104-134 to have salary payments made by electronic funds transfer/direct deposit. Probationary period may be required. Selection is subject to restrictions resulting from hiring preferences and priority consideration eligible. Additional selections may be made from this vacancy announcement for up to 60/90 days after the closing date. Multiple positions may be filled from this announcement. Payment of Permanent Change of Station (PCS) costs is not authorized based on a determination that a PCS move is not in the Government's interest. LQA is not authorized. Post Allowance is authorized for Regular Full Time employment category. This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force.