Location: Birtley
Job type: Permanent
Summary of role:
The External Account Manager will deliver a high-level of service to all potential and existing customers for Banner Business Solutions t/a Complete whilst increasing sales, product lines, profitability and developing long-term business relationships. In addition to developing new business and maximise sales through pro-active visits.
Key activities will include developing new business (prospecting/switch activities), customer development (activation/retention/contracts/terms), increase 'share of wallet' (preferred supplier/maximise spend), marketing support (outbound promotions/maximise take-up).
The responsibilities include but are not limited to:
* Identifying new business opportunities for Banner Business Solutions t/a Complete at all times and prospect for new business everyday through outbound telesales activity
* Identifying opportunity to quote and send the same day
* Proactively increasing the Banner Business Solutions t/a Complete product range sold into each customer
* Understanding and fully utilising sales tools provided in order to maximise the full potential and spend of each customer
* Achieving an initial gross profit margin
* Achieving initial new business sales target
* Achieving increased sales of an agreed percentage on existing customers
* Ensuring all computerised records are kept up to date
* Following and achieving weekly and monthly objectives
* Actively supporting all Banner Business Solutions t/a Complete marketing campaigns/outbound promotions by maximising take up where possible
Skills, knowledge and qualities required:
The ideal candidate will possess the following:
* Experience in a similar role would be beneficial
* Proficient in accurately pricing, maximising profitability whilst protecting GP%
* Proficiency in Microsoft Office for Windows (Outlook, Word and Excel)
* The ability to multitask, be organised, agree priorities and meet deadlines
* The ability to adapt to change
* Excellent verbal and written communication skills
* Sound knowledge of customer base, customer needs and sales cycle an advantage
* Knowledge of the Office Supplies industry or FMCG Marketplace is preferable.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .