Job description
Service Advisor
Franchised Motor Dealership
Southport
Our client, a well-established franchised dealer group, is looking to recruit an experienced Service Advisor for their franchised dealership in Southport.
As a Service Advisor, you will be the first point of contact for customers in the Aftersales department. You will check vehicles in and out, liaise with customers ensuring the best possible customer experience, and secure future work as necessary.
Responsibilities include:
1. Dealing with customers' requirements for service and repair work in an efficient and courteous manner.
2. Carrying out systematic follow-up, up-sell, and prospecting activities to maintain and build the volume of work for the service department.
3. Delivering exceptional levels of customer service.
4. Promoting additional products and services while working with the Workshop Controller and the Service Manager.
You will have experience in the role, ideally within a franchised car dealership. Further training and development opportunities are available with huge career prospects.
Do you have exceptional customer skills or experience in a customer service advisor role?
Working hours/days:
Mon - Fri - 8am to 6pm
1 in 2 Saturdays
Salary:
£28k Basic + Bonus
Company Benefits:
* Enhanced Annual Leave
* Company Sick Pay
* Career Development
* Time and a half for Overtime
* Long Service Awards
* Discounted Car Schemes
* Discount and Saving Scheme
* Staff Retention Rewards
* Employee of the Month
* Company Events and Gifts
* Company Apartment in Spain for you and your family
* Bonus & Commission
* Pension Options
* Free Flu Jabs and Eye Tests
* Confidential Wellness Support
* Free Tea and Coffee
Apply in confidence today.
Who are you applying to?
The Solution Automotive Recruitment has been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many of which are long-standing. If you are a skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant!
Unfortunately, due to the volume of applications we receive, we can only respond to candidates who match the criteria set for this vacancy. We will retain your CV in our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission.
Job Skills:
Service Advisor, Aftersales Advisor, Service, Aftersales, cars, vehicles.
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