Job summary The post holder will be responsible for providing administrative support to the Dermatology clinical team and the role will focus on supporting a positive patient experience within the services with a key emphasis on patient pathway tracking and validation to achieve RTT standards. The post holder will work closely with the service team and receive support and training as required to fulfil the role. Main duties of the job To be responsible for providing administrative support to Clinical Teams To ensure that every patient pathway is tracked to be diagnosed and treated as quickly as possible, ensuring this is achieved within relevant RTT standards. Maintain an up-to-date record of patient tracking and escalations must be kept on the Trust database. To support the Service Management team to ensure all administrative process are delivered including data and evidence collection for relevant national audits. About us London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond. Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people. We run major acute services at: Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK St Mark's Hospital: an internationally renowned specialist centre for bowel disease Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre. We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public. Date posted 16 January 2025 Pay scheme Agenda for change Band Band 4 Salary £31,081 to £33,665 a year pro rata per annum Contract Secondment Working pattern Full-time Reference number 337-NP-8529MS Job locations Ealing Hospital Uxbridge Road Southall UB1 3HW Job description Job responsibilities To provide an efficient audio, copy typing and word processing service for Health Professionals as required. This includes the typing of letters, patient referrals, minutes, etc in an accurate and quality manner To work within the Clinical Support Team to deliver high quality administrative services to designated clinical services. Track designated patients throughout their pathway, from point of entry, escalating issues promptly, in order to ensure compliance with waiting time standards Support the coordination of national and local audits by effective data collection as required Job description Job responsibilities To provide an efficient audio, copy typing and word processing service for Health Professionals as required. This includes the typing of letters, patient referrals, minutes, etc in an accurate and quality manner To work within the Clinical Support Team to deliver high quality administrative services to designated clinical services. Track designated patients throughout their pathway, from point of entry, escalating issues promptly, in order to ensure compliance with waiting time standards Support the coordination of national and local audits by effective data collection as required Person Specification Experience Essential Previous NHS experience Desirable Admin/ Organisational skill Education Essential Educated to A-level/NVQ level 3 5 GCSEs, graded at C or above, or equivalent Desirable Medical terminology qualification Skills Essential High level of communication Ability to work as part of a team and use own initiative IT literate Desirable Knowledge of PAS and other hospital computer system Person Specification Experience Essential Previous NHS experience Desirable Admin/ Organisational skill Education Essential Educated to A-level/NVQ level 3 5 GCSEs, graded at C or above, or equivalent Desirable Medical terminology qualification Skills Essential High level of communication Ability to work as part of a team and use own initiative IT literate Desirable Knowledge of PAS and other hospital computer system Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name London North West University Healthcare NHS Trust Address Ealing Hospital Uxbridge Road Southall UB1 3HW Employer's website https://www.lnwh.nhs.uk (Opens in a new tab)