Location Leeds Hybrid Working THE ROLE The Information Technology department is currently delivering a project portfolio linked to unprecedented investment in technology for the firm. The Project Manager / Business Analyst (PM/BA) role is a critical and exciting role within the IT Projects Team. Reporting to the Head of Project Delivery and working closely with the other PM/Bas, you would be responsible for defining and delivering high quality IT projects that form part of the Portfolio of change across the IT department and entire firm. The PM/ BA will lead multiple concurrent projects from inception to completion, engaging cross-functional teams in order to deliver outputs. You will be responsible for ensuring that projects remain on track, monitoring progress and ensuring that expected value is delivered. You will also establish appropriate levels of governance for your projects including project plans, risk and issue reporting and status reporting. The role will gather and understand business requirements and ideas; consistently translate ideas and requirements into clearly articulated (and standard) definitions for projects; and ensure that approved projects remain on track to meet requirements, align with strategy and realise the expected value. MAIN DUTIES AND RESPONSIBILITIES - Project management – hands on project management, planning and scheduling concurrent projects, documenting and facilitating project meetings, driving projects from inception through to completion; - Business Analysis – hands on Business Analysis, eliciting and documenting business requirements, identifying areas for improvements in efficiencies, scoping projects and analysing business processes; - Identify and manage the change management aspects of projects, recognising the changes in the broader business environment; developing the necessary adjustments for the firm's needs; training the relevant staff on the appropriate changes; and gaining the support. - Support the business users with development of project requests to help prioritise business projects to obtain sign off; - Establish appropriate levels of project governance for your project needs with well documented objectives, scope, plans and reporting on progress against plans; - Support the Head of Project Delivery and IT Director to agree and communicate the status of the Portfolio of change within the firm; - Build effective stakeholder relationships in order to shape collaborative project team(s) in order to deliver outcomes; - Ensure appropriate project controls including acting as the central source of project communications; - Establish and manage cross-functional project teams including business and technical resources – ability to understandand articulate project objectives and drivers and keep your projects on track; - Elicit and document business requirements across a variety of significant business-led technology projects and programmes in line with the vision; - Design, prepare and facilitate stakeholder workshops, reviewing requirements and processes adapting your approach to the needs of the project; - Assist with the feasibility assessments and production of business cases, e.g. identifying costs, benefits, impacts and risks; - Ensure that technical solutions meet business requirements and that the expected benefits and value are captured, understood, tracked and realised; - Contribute proactively to the ongoing review, improvement and evolution of the project lifecycle and artefacts; - Build effective relationships with the wider IT department, working collaboratively to implement change and ensure smooth transition to service; - Manage external resources – e.g. project delivery with external resources, ensuring that the needs and requirements of the firm are met; - Information Security – ensure that the project teams consider and prioritise the information security requirements of every project you run. SKILL SET - Demonstrable experience of IT/ Business Change project management from inception and sign off to a successful service transition.. - Excellent communication skills, including interviewing, facilitating, mediating and presenting, are essential. - Excellent stakeholder management and analysis skills are essential. - Knowledge and experience of using business analysis tools and techniques, including document analysis, process mapping, structured questioning, gap analysis and mind mapping, are essential. - Willingness to be flexible in the delivery approach depending on the requirement and timescale. - An awareness of supplier selection and contract negotiation processes would be advantageous. - Ability to quickly gain credibility within the firm to help build stakeholder relationships, manage expectations and facilitate meaningful discussions. - Ability to quickly identify projects that may be at risk, with the ability to develop and suggest remediation plans. - Excellent planning and organisational skills with the ability to adopt appropriate project management tooling and frameworks. - Excellent written and verbal communication skills. - Willingness to use your experience to help develop processes and mentor and coach others. - Experience of legal processes and systems in a similar environment is desirable. CAPSTICKS IS AN INCLUSIVE EMPLOYER At Capsticks we value diversity and we are committed to creating an inclusive and supportive working environment where everyone is able to be themselves and reach their full potential. Capsticks is committed to providing equal opportunities for all and therefore we welcome the unique contributions that you can bring in terms of your education, background, culture, ethnicity, race, nationality, sex, sexual orientation, gender identity, age, disability, neurodiversity, religion and beliefs. We will make reasonable adjustments to our application and interview process to ensure that you have the best chance of success. We understand that there's not a "one size fits all" approach to adjustments so our team will work with you individually to understand more about your requirements.