Job Description
Due to continued and planned expansion, we are looking for BeMS Service & Support Engineer within our clients Services & Solutions Division, working across multiple client locations in London.
Key Responsibilities:
Supporting our clients by delivering effective service and support to the installed BEMS systems
Identifying and rectifying issues which directly impact performance
Delivering accurate on time reporting on daily activities
Accurately identifying application faults and reporting these to clients
Close liaison with Service Administrator for efficient delivery of work loads
Identification of commercial opportunities for system improvement and enhancement
Delivery against the key performance indicators and benchmarks
1st line 'out-of-hours' escalation support for clients
1st line escalation for Engineer’s technical issues
Responsible for personal Health and Safety practices, including production of risk assessments
Work closely with clients to identify and promote carbon reducing energy efficient solutions within both the building controls and mechanical application sectors of their business
Ensure client...