The role
The accounts administrator is responsible for ensuring that invoices for works and services across the properties we manage are paid in good time, reducing reputational risk to Cluttons and financial risk to our clients. They are responsible for keeping the payment system up to date, chasing contractors as necessary and providing updates on payment.
Furthermore, they are responsible for support of reporting on debts owed by our tenants to clients and providing some support to the property team in the collection of these debts.
The accounts administrator is responsible for checking figures and creating spreadsheets. In turn they much have strong excel skills, along with great attention to detail and a proficiency in mathematics.
This position can be based in either London or Reading and this can be a full-time or part-time role.
Responsibilities
1. Receiving and recording the receipt of invoices as required and managing these through Filestore (payment system)
2. Processing invoices and driving approvals to make sure payments are correct and on time
3. Requesting receipt of statements from invoicing contractors or businesses when they are not provided
4. Reconciling accounts to make sure amounts paid reflect services received and are in line with works orders as necessary
5. Answering queries from suppliers, contractors and colleagues about accounts payable or payments made
6. Manage AP aspect of Filestore to ensure that invoices are coded accurately and issue for approval
7. Assisting in streamlining the accounts payable process
8. Working with colleagues and others to resolve account issues when necessary
9. Active management of debtor balances, creating spreadsheets and reporting documents to highlight risk areas
10. Supporting the property team in the collection of arrears as required by sending emails, letters or calls as instructed
Requirements
11. High degree of accuracy
12. Great attention to detail
13. Numerate
14. Proficient in the use of MS Office including Outlook, Word, and Excel
15. Ability to prioritise workload and work effectively in a high-pressured environment
16. Strong team ethic, with the proven ability to work effectively and collaboratively within a team or independently with individuals at all levels
17. AAT qualification (desirable)
18. Strong customer service skills
19. Excellent communication skills
Benefits
20. Hybrid working - to give you the flexibility you need
21. Holidays: 25 days increasing in line with length of service to a maximum of 30 days
22. Enhanced auto enrolment pension scheme - to help you save for the future
23. Life assurance - to protect your loved ones should the worst happen
24. Interest free season ticket loans
25. Cycle to work scheme - discounted bicycles
26. Flu and eye care vouchers - to keep you healthy
27. Employee Assistance Programme - 24/7 health & wellbeing support
28. Help@Hand Remote GP app - to give you and your family access to medical experts quickly
29. Platform hosting 1000s of discounts at your favourite retailers, restaurants, supermarkets, leisure & days out venues, gyms and more
30. Family & wellbeing policy - including enhanced maternity pay, menopause support, neurodiversity support, carer support, company sick pay and much more
Plus a Flexible benefits policy that allows you to pick and choose additional benefits as below:
31. Purchasing up to 5 days additional holiday
32. Discounted gym membership
33. Discounted dental insurance
34. Discounted private medical insurance
35. Discounted critical health insurance and more
We recognise that diversity in all its forms including but not limited to race, gender, age, sexual orientation, disability, and background - enriches our workplace and enhances our ability to serve our clients and community effectively. Our goal is to create a culture where everyone feels empowered to bring their authentic selves to work, knowing their unique perspectives are welcomed and appreciated. We actively seek applicants from all backgrounds and want you to get in touch even if you don’t have all the skills we have asked for - we will support you with the development you need.