Registered Manager
Location: Inverness IV1 1NF - Service premises (with flexibility to work from other locations as needed)
Salary: Competitive Salary, DOE
Contract: Full-time, permanent
Working Hours: Monday to Friday, 8:30 am to 5:00 pm, with additional hours as required
Benefits: Company Pension scheme, Ongoing professional development opportunities & Supportive, inclusive work environment with clear paths for growth
Empowering individuals with Personalized Care!
At Jude's Homecare Ltd, we are dedicated to providing high-quality in-home health care services. Our team is very caring and passionate about helping individuals maintain their independence and well-being in the comfort of their own homes. We strive to make a positive impact on the lives of the people we care for.
Registered Manager - The Role
We are seeking a dedicated and experienced Registered Manager to lead our service team. In this role, you will provide strategic direction, manage daily operations, and ensure quality care and compliance.
You will develop effective relationships with the line manager and provider, uphold an open and inclusive management culture, and oversee the service's policies and procedures.
Key Responsibilities:
Management & Leadership:
* Strategic Development: Develop and communicate the service's strategic plans, ensuring alignment with company objectives.
* Service Standards: Maintain the service's operations to meet high standards, in line with budgetary guidelines from the provider.
* Leadership in Care: Provide leadership to the care and administrative staff, ensuring that welfare of service users is prioritised.
* Marketing: Actively market the service and secure service agreements at the provider's set rates.
Team Management:
* Staff Recruitment & Development: Lead recruitment efforts, induct new staff, and conduct annual appraisals and regular supervision for all department heads.
* Succession Planning: Mentor and support staff to reach their full potential, developing succession plans to maintain service continuity.
* Multidisciplinary Collaboration: Ensure effective collaboration within the service's multidisciplinary team.
Service Evaluation & Compliance:
* Policy Implementation: Oversee the implementation and ongoing evaluation of the service's policies and procedures, ensuring compliance with regulatory requirements.
* Stakeholder Engagement: Regularly gather and act on feedback from service users, families, and external agencies to enhance service delivery.
* Budget Oversight: Monitor weekly expenditures to maintain budget adherence and work with the provider's budget plans.
* Record Keeping: Ensure all records are accurate, legible, and comply with statutory requirements.
Personal and Professional Development:
* Continuous Improvement: Engage in ongoing training and personal development, including statutory training as required by management.
* Quality Improvement: Stay informed of industry developments and regulatory changes and apply them to improve service standards.
Registered Manager - What we need from you
Qualifications (Essential & Desirable):
* Essential: Good written and spoken English, Social Care Qualification.
* Desirable: Registered Manager's Award, NVQ Level 4 in Leadership & Management, or equivalent qualifications in care or healthcare management.
Skills & Attributes:
* Essential: Strong written communication, record-keeping, and budget management skills; the ability to work effectively within multidisciplinary teams.
* Desirable: Knowledge of diverse communication methods to reach all stakeholders effectively.
Experience:
* Essential: Experience in a similar environment, team leadership, and supervisory roles.
* Desirable: Previous experience as a Service Manager, managing budgets, and working with service users with additional support needs.
Values-Based Personal Qualities:
* Working Together: Encourage collaboration among staff, service users, and external stakeholders, while addressing any service challenges promptly.
* Respect & Dignity: Champion person-centered care, promoting client independence and respecting their choices.
* Commitment to Quality: Strive for high-quality service, learning from feedback and being open to improvements.
* Compassion & Empathy: Demonstrate empathy and kindness in all interactions, fostering a caring environment.
* Continuous Improvement: Actively seek ways to improve service outcomes and explore opportunities for professional growth.
Company Values:
Our team is committed to compassion, respect, openness, collaboration, and high-quality care. We support our clients with dignity and empower them to live independently.
Transparency and honesty are fundamental to our approach, and we value feedback for continuous improvement. At our core, we believe in fostering a positive, caring attitude and providing a welcoming environment for both clients and staff.
If you feel you have the skills and experience to be successful within this role, click on apply today!
No agencies please.
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