Let us tell you a bit about us We’re Aldermore – the award-winning bank, trusted and highly rated by over a quarter of a million customers for more than a decade. With our range of specialist mortgages, savings accounts and business finance solutions, we're backing more people to go for it. We thrive by saying “yes” to our customers. We respect the ingenuity of entrepreneurs and their startups; we give first-timers a leg-up onto the property ladder; we open up the lending market to many; and thousands of customers chose Motonovo Finance every week to buy their next car, van or motorbike. This is where you come in. We are on a journey. A journey defined by a destination; to deliver on our purpose. Let us tell you a bit about the opportunity We have a new opportunity for an experienced System Analyst to join our Product Delivery team aligned to our Motor Finance business. You’ll work within a multi-disciplinary squad, collaborating closely with Project Managers, Business Analysts, Test Analysts, and other team members to deliver impactful change. As a System Analyst, you’ll be responsible for evaluating, designing, implementing and supporting information systems that align with our organisation's strategic goals and operational needs. Your role bridges the gap between business requirements and technological solutions, ensuring optimal efficiency and effectiveness of our technology. What will your day look like? • Review and analyse business requirements provided by Business Analysts, working collaboratively to clarify and refine as needed. You’ll translate requirements into detailed technical specifications, documenting system requirements, focusing on technical aspects and system architecture. • Design new systems or system enhancements based on gathered requirements, documenting the design, ensuring effective integration with other systems and coordinating with relevant teams to ensure smooth and successful deployments • Perform unit testing and initial functional testing of your work, and Collaborate with Test Analysts to ensure comprehensive test coverage • Work to change initiative timelines and deliver assigned tasks to agreed timescales, providing regular updates on task progress, risks and issues • Provide expert-level technical support for complex system issues, investigating and resolving escalated incidents. Develop and implement long-term solutions to prevent recurring problems • Continuously assess current systems and system processes identifying inefficiencies and areas for improvement to enhance system performance What do we expect from you? • Experience in a similar role supporting a broad range of technologies and systems, configuring and managing enterprise-line business systems • Programming experience in SQL, and foundation understanding of Oracle databases • Experience monitoring applications - inspecting log files, diagnosing issues and causes, and identifying resolutions • Experience collaborating with vendors and external partners to resolve advanced technical issues • Experience of error reporting using Stonebranch and Splunk would be desirable for troubleshooting • Excellent communication skills and proven ability to work effectively as part of a multi-disciplinary team What can you expect from us? • A friendly and flexible culture, the same as how we work with our customers. • A growing organisation that means there’s lots of opportunities to progress • A drive for continuous improvement, which you will be empowered to get behind from day one. • And of course, you will be rewarded competitively, with a good range of core benefits and bonus potential. Still curious? Join us and we’ll make the same promises to you as a colleague, as we do to each of our customers. We’re committed to building a working environment that values respect, diversity, and compassion. We welcome people regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave. Please note that we have a thorough referencing process, which includes criminal record checks The Company We're one of the largest lenders in the UK used car finance market. We’ve specialised in motor finance for over 40 years, and are recognised as one of the best car finance providers in the industry. We’re part of the Aldermore Group, which includes Aldermore Bank plc. Aldermore offers a range of personal and business finance and savings options. Behaviour Framework Our behavioural framework underpins our purpose and strategic drivers, as it outlines the behaviours we need to demonstrate in order to succeed. Where our strategic drivers (Stay Ahead Propositions, Relationships That Last and Progressive Platform) outline what we need to do to succeed, our behaviours guide us in how. In your second interview, we’ll ask you to talk through some examples where you’ve demonstrated these behaviours in your previous roles. Our behavioural framework underpins our purpose and strategic drivers, as it outlines the behaviours we need to demonstrate in order to succeed. Where our strategic drivers (Stay Ahead Propositions, Relationships That Last and Progressive Platform) outline what we need to do to succeed, our behaviours guide us in how. In your second interview, we’ll ask you to talk through some examples where you’ve demonstrated these behaviours in your previous roles. Our Benefits Not only does MotoNovo Finance offer a competitive remuneration package, we also offer one of the best benefits packages in Wales. Inclusive of our healthcare cover, pension schemes, and our employee assistance programmes, we have also installed a staff bar, game machines, and a pool table. When you choose to build your career with MotoNovo Finance, we choose to invest in you. 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