About Maslow’s At Maslow’s our mission is to create a collection of workspaces, members’ houses, restaurants & bars that are developed and operated within unique spaces in vibrant neighbourhoods and beautiful settings, always with an emphasis on locality, serving the needs of visitors and locals alike. We opened the doors of our first site, Mortimer House in London’s Fitzrovia, in late 2017. Our second London House - 1 Warwick, opened in Soho, March 2023. Our ethos is inspired by Maslow’s hierarchy of needs. We use a holistic approach to hospitality to create carefully considered spaces — be it physical, digital, intellectual or emotional — that are exquisite yet unpretentious, centred on helping people connect to what matters to them. Role We are seeking an experienced Office Sales Manager who will be responsible for executing all activities required to generate, maintain, and grow the membership sales. As the Office Sales Manager you will drive new business proactively, from initial prospecting to signed contract, and achieve budgeted yearly Study & Resident membership acquisition and retention forecasts. You will report to the Director of Membership. Key Responsibilities Act as an ambassador for Maslow’s always. Respond to all membership enquiries and referrals in an efficient manner and according to procedure. Conduct site visits/tours for potential clients, with particular focus on the Study & Resident memberships. Liaise and negotiate with clients, brokers, and agents to achieve the best commercial outcome for the business. Ensure that all client and account data are accurately maintained on the relevant platforms and compliant with GDPR legislation. Ensure all paperwork and invoicing is issued according to procedure. Communicate and coordinate all Study/Office moves with the General Managers and operations team to ensure they have the specified requirements for each move and the onboarding of new members meets expectations. Regularly communicate to the Director of Membership all member feedback, both good and bad, about house developments, levels of service, facilities, and member experience. Sales/Renewal/Lead reporting and analysis on a weekly and monthly basis to the Director of Membership. Target new business and member recruitment, with an on-brand approach, to continually expand new member acquisition and manage contact with existing members. Be visible in the houses and attend relevant events to network and promote the club. This role may require evening/weekend availability. Alongside your key duties you may be asked to complete other tasks, as and when necessary and reasonably required in line with business needs. Requirements 5 years’ proven experience in Office Sales Experience liaising with Senior Executives Competent experience required with Salesforce, Nexudus, Excel, Outlook Excellent Verbal and Written communication skills Numerical literacy Commercial drive Business acumen Honesty Benefits SmartTech and CycleToWork schemes Refer-a-friend scheme (unlimited referrals) 50% discount on F&B onsite Reward and discounts platform Great and fun local business partnership discounts