Who You Are You are educated to GCSE standard, NVQ 2, or equivalent, or you're working towards this qualification. Ideally, you have experience in using IT packages, particularly Microsoft programs. You possess excellent numeracy and literacy skills, strong communication abilities, and can handle sensitive information while maintaining confidentiality. Your background includes a working knowledge of administrative business functions like HR and payroll. You thrive in a team environment, can communicate appropriately with both staff and customers, and respond positively under high-demand scenarios. Experience within a Local Authority or multi-disciplined environment is a plus. Additionally, you meet the requisite language skills, with Welsh and English proficiency levels specified. What the Job Involves This role requires you to perform various business support functions efficiently and effectively to meet the Department's goals per the Authority's financial regulations. This includes providing financial and administrative support, processing creditor and debtor payments, managing personnel records, and ensuring audit compliance. You will also prepare management reports, update computer systems, and review job costing information. Communication with contractors, clients, and staff is essential, as is monitoring and responding to departmental communications. General administrative duties, such as handling mail, typing correspondence, and managing filing systems, are part of your responsibilities. You will also support line managers and suggest possible improvements in business processes. The role reports to the Business Support Officer and involves maintaining high standards of customer support and working within established office hours.