NHS Property Services (NHSPS) is dedicated to enabling excellent patient care by serving as a trusted property advisor to the NHS. We are committed to providing the best estate solutions, ensuring that our healthcare facilities are optimised for efficiency and effectiveness.
We proudly manage a diverse portfolio of 2,700 properties across England, catering to the needs of 6,300 customers. This extensive portfolio represents approximately 10% of the total NHS estate. Our properties range from historic listed buildings to state-of-the-art integrated care centres, encompassing hospitals, GP practices, and administrative offices.
We have a fantastic opportunity for a Soft FM Manager to join our team based in the Walsall - Jubilee House.
About the role
Soft FM Managers will manage large soft Facilities Management teams with multiple disciplines and service delivery. They will manage soft service budgets and circa 150 colleagues. Managers play an important role at NHSPS.
They are the conduit between senior managers and leaders and the colleagues across the business who deliver for our customers and who keep the business running smoothly. Their teams are made up of specialists and team contributors, and typically they are responsible for the delivery of defined elements of the strategy and operating plans.
What you will bring to the role
* Experience of line management in a busy, customer focused business
* Experience of driving improvements to enable efficiency
* Experience of delivering change
* Experience of ensuring safe and compliant soft FM service standards are delivered
* Demonstrable experience of leading an inhouse delivery team and contractors
* Significant experience in managing delivery across multiple sites and multiple services
* Experience of budget setting and financial management
* Significant experience in commercial cleaning management
* Knowledge of relevant technical guidance for Soft FM services in a healthcare environment
* Specialist knowledge of soft FM services, including but not limited to Cleaning, Grounds & Gardens, Reception and Waste service
What we can offer you
We understand how important life is outside of work so, as well as a competitive salary we will also offer:
* 27 days annual leave+ 8 days bank holiday with the option to buy additional weeks leave.
* A Smarter Working Policy, empowering you to choose the location of how and where you work according to your daily activities.
* Training and development opportunities, providing opportunities for our colleagues to develop and progress their careers at all levels through our Professional Excellence Framework.
* SMART Pension contribution into which the company will contribute up to 6%
* A range of flexible benefits including NHS retail discounts and Cycle to Work Scheme.
* We have a great Colleague Assistance Programme and offer support for all areas of life.
An organisation with a purpose
We are an organisation with a passion for giving back. Putting money back into the NHS, raising £150,000 over 3 years for our charity partner Young Lives vs Cancer, supporting colleagues to volunteer within their local communities, and being committed to creating a sustainable working environment on our pledge to become net zero carbon by 2050. We understand that it’s important to feel like the work you do is having a meaningful impact on society, and through our approach to being a responsible business, we make sure that every colleague is given the opportunity to make a difference.
We celebrate diversity, and we are working hard to create an inclusive environment where people love to work and can fulfil their potential.