Firmdale Hotels is renowned for its luxury boutique hotels in London and New York, offering unparalleled service and unique, stylish experiences. At The Soho Hotel, one of our flagship locations, we pride ourselves on creating an environment where both guests and employees feel valued and inspired.
We have an exciting opportunity for a passionate and dedicated Waiter to join our dynamic and highly successful team at The Soho Hotel. As a Waiter, you will play a crucial role in ensuring our guests have an exceptional dining experience. You will thrive in our fast-paced, vibrant atmosphere, handling multiple tables with efficiency and grace.
Responsibilities:
* Warmly welcome guests, take orders, and make personalised recommendations to enhance their dining experience.
* Serve food and beverages promptly, ensuring each dish meets our high standards of presentation and quality.
* Accurately process payments, manage billing, and handle any financial transactions with professionalism.
* Respond promptly and effectively to any guest inquiries or special requests, ensuring their needs are met with a smile.
* Work closely with the kitchen and other staff to ensure seamless service and a harmonious work environment.
* Maintain a keen eye for detail to ensure the dining area is always immaculate and well-organised.
What you Need:
* Proven experience in a similar role within a high-end restaurant or hotel setting.
* Demonstrate exceptional attention to detail in all aspects of service.
* Possess a high standard of food and beverage knowledge, with a passion for fine dining.
* Ability to work effectively within a team, supporting and developing colleagues as needed.
* Excellent organisational and communication skills to interact seamlessly with guests and team members.
* A genuine passion for hospitality and a commitment to delivering outstanding service.
What We Offer:
* Competitive hourly rate of £14.50 - £16.50 inclusive of service charge.
* Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching.
* Health cash plan (including contributions towards dental, optical, alternative and complementary therapies)
* Discounted cinema tickets, gym membership, travel, retailers and restaurants
* Complimentary meals on shift
* Referral bonus scheme for recommending top talent
* Flexible scheduling without split shifts
* Dry cleaning service for work attire and discounted personal dry cleaning
* Enhanced holiday allowance based on length of service
* Season ticket loan for convenient commuting
* Ongoing training, professional development, and fully funded English lessons
* Regular social events, team activities, and fitness sessions
* Benefits like cycle to work scheme and annual long service awards
* One allocated paid day per year for volunteering work
* Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks
* And much more!!
Why join Firmdale Hotels?
Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design.
Join us at The Soho Hotel and be part of a team that values excellence, creativity, and a genuine passion for hospitality. Apply now to start your journey with Firmdale Hotels!
In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.
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