As an Associate BA working within DWP Digital these are some of the things you will be doing: Working with BAs to develop your understanding of Agile principles, methods and tools in support of your development. Supporting workshops under the guidance of experienced BAs. Running your own interviews, focus groups and more, to effectively understand the business problems and user needs. Translating the business problem and user needs into a set of detailed requirements. Gaining a knowledge of best practice methodology. Developing stakeholder relationships and working to resolve risks and issues in an appropriate manner. Communicating effectively across both technical and business stakeholders. Understanding business processes and activities that impact and that are impacted by the product or service. Producing AS-IS models of existing business processes and playing them back to stakeholders for validation. Raising any potential process improvements, risks or benefits of the proposed models to the wider team. Supporting the team in prioritising user stories for each sprint. Taking responsibility for improving your own knowledge of Business Analysis and Agile principles, methods and tools and seeking mentoring and shadowing opportunities within the BA community. Person specification See selection process for further details. If you would like to learn more about the role, please contact Natalie.selby1dwp.gov.uk. Technical skills We'll assess you against these technical skills during the selection process: Business Analysis Business Improvement Process Relationship Management We only ask for evidence of these technical skills on your application form: Business Analysis Benefits Alongside your salary of 37,497, Department for Work and Pensions contributes 10,862 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. We also have a broad benefits package built around your work-life balance which includes: Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours. Generous annual leave at least 23 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave. Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme. Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly). Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service. Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes. An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Womens Network, National Race Network, National Disability Network (THRIVE) and many more. This job role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business need but personal circumstances and other relevant circumstances will also be taken into account. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post. Salary Information Pay for this role in national locations is from 37,497 to 38,373. Pay for this role in London is from 42,958 to 43,646. New entrants to the Civil Service will join on band minimum. Existing Civil Servants who secure a new role on lateral transfer should maintain their current salary. Existing Civil Servants who gain promotion may move to the bottom of the grade pay scale or 10% increase in salary whichever would be the greater. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Experience and Technical skills. Stage 1: Application Your application will consist of five parts: 1. A Personal Details application form. 2. Civil Service Verbal Test. After submission of the first stage of your application you will be invited to complete the Civil Service Verbal Test. If you successfully pass the test, you will be invited to complete the final stages of the application. Please complete the online test as soon as possible (within 24-48 hours is recommended). The closing date for a fully completed application is 12th March 2025 at 23:55hrs. Please allow sufficient time to complete the online test and your full written application before the deadline. If you fail to complete the online test and full written application before the deadline your application will be withdrawn. Guidance for the test will be available when you are invited to take the test. The test is administered online and accessed via the Civil Service Jobs website. Our online test supplier will be performing scheduled maintenance between 4:00pm and 7:00pm on 9th March 2025. There will be up to 1 hour during this time where candidates will not be able to access tests. All online tests will be affected. Impact for candidates Candidates who are taking a test when the downtime starts will have their test paused. They will be able to pick up where they left off after the downtime. They can do this by accessing the test again from their application centre. Candidates will not be able to launch new tests during the downtime. Candidates reporting issues should be advised to return to take the test after 7:00pm on 9 March 2025. Following successful completion of thetest, you will then be asked to complete: 3. Employment history - this should contain your work experience and any skills, qualifications and accomplishments relevant to the jobs you have completed. 4. Personal statement - up to 500 words. This statement should be used to provide examples of how you meet the essential criteria below: Can demonstrate applying an analytical mind-set to solve a problem and make recommendations. Can demonstrate enthusiasm when it comes to dealing with changes or new challenges. Further details around what this will entail are listed on the application form. 5. Technical statement (up to 250 words). Business Analysis - How has your experience (both in work and outside) led you to pursue a career in Business Analysis? The sift panel will use the information in your employment history, personal statement, and technical statement to assess your experience, skills and knowledge. An initial sift will be conducted using the technical statement. Candidates who pass the initial sift will be progressed to a full sift. For Hints and Tips on completing your application visit Applying for jobs at DWP Digital. Important Information You will be asked to complete your employment history any information that you would customarily share on a CV should therefore be entered onto the application form. Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered. If your employment history, personal statement or technical statement contain any personal details your application will be withdrawn. We recognise that AI may be helpful when applying for this role, but it is important to use it in the right way. Read the DWP AI Candidate Guide to understand how you can make the best use of GenAI while ensuring your application remains authentic and effective. Stage 2: Interview If youre successful at sift stage you will be invited to a video interview via Microsoft Teams. There, you will be assessed against the experiences and technical skills listed below: Can demonstrate applying an analytical mind-set to solve a problem and make recommendations. Can demonstrate enthusiasm when dealing with changes and challenges. Can demonstrate that you take responsibility for your own learning and development opportunities. Technical: Business Improvement Process. Technical: Relationship Management. You will be provided with a scenario exercise covering the technical skills above 1 hour prior to the interview. Further details will be provided to candidates invited to interview. Interviews will take place from early April 2025. Interview dates to be confirmed. Further information If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards. Find out more about Working for DWP A reserve list may be held for a period of 6 months from which further appointments can be made. All successful candidates and those placed on reserve will be posted in merit list order by location. The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action. Reasonable Adjustment At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via DigitalRecruitment.grscabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs. Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. For further information on reasonable adjustments, terms and conditions and how we recruit visit the How we recruit page. Feedback Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .