Join to apply for the Sales Admin and Customer Service role at Virtual Bridges
3 days ago Be among the first 25 applicants
Monday - Friday 8am - 4.30pm - £25,000+
We are looking for an Internal Customer Service/ Sales Administrator to join the team based in Whitefield, Manchester - who are leading distributors of branded products.
You will be based on-site in the Whitefield office, working closely with the Account Managers and Customers.
Strong communication skills are essential as you will be speaking to customers daily. You must be able to work within a team and thrive under pressure; the environment in which you will work is fast-paced, and the ability to prioritise and multi-task is required. A successful candidate will be self-motivated, ambitious, highly organised, proficient with Microsoft Office, and have a minimum of 1 year experience within an Administration / Customer Service role.
Duties Include But Are Not Limited To
* General daily office administration
* Generating customs documentation for export orders
* Customer services related to end users through various modes of communication (emails, phone, marketplaces etc., dealing with issues such as chasing couriers, handling inquiries, returns etc.)
* Filing and inputting data
* Processing new customer account requests
* Inputting Sales and Purchase orders
* Welcoming visitors and maintaining a clean and presentable showroom
* Maintain a high level of customer service to customers old and new
* Supporting our ecommerce channels on various marketplaces including customer services, product data and pricing uploads, providing marketing support.
Skills
To be considered for the role, you must be computer literate using Excel, Word, and Outlook. The following key skills and experience are desirable:
* Demonstrable administration experience with the ability to multitask and prioritise depending on the situation
* A team player but is also capable of working on their own
* Excellent communication skills
* High attention to detail
* The ability to communicate well with customers over the phone and in person is key to being successful
* Ability and willingness to learn new skills.
Call Emma 0748391993 OR Click Apply Today!!!
Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
Seniority level
Entry level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Administrative and Support Services
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